Sr. Field Performance Technician

Sunrun
Honolulu
Workplace: OnsiteFull timeUSD 29.05 - 48.41 hourlyFunction: Field Service, Maintenance & Skilled TradesExperience: 1-3 yearsEducation: high_schoolSkills: ["Customer service","Communication","Organizational skills","Time management","Safety mindset","Problem-solving","Teamwork"]

Manage and schedule service and warranty work for solar and battery customers, leading the field performance team’s completion of assigned jobs. Coordinate with electrical foremen, construction supervisors, and the branch manager to allocate labor resources, exceed key field performance KPIs, and support inspections and site audits. Assist with onboarding, training, and regular meetings to align the local team, while maintaining safety, quality, and strong customer service outcomes.

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FursaFursa
Sunrun
Sunrun
1 month ago

Sr. Field Performance Technician

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live
Reposted: similar role first listed 2 months ago

Job Summary

Manage and schedule service and warranty work for solar and battery customers, leading the field performance team’s completion of assigned jobs. Coordinate with electrical foremen, construction supervisors, and the branch manager to allocate labor resources, exceed key field performance KPIs, and support inspections and site audits. Assist with onboarding, training, and regular meetings to align the local team, while maintaining safety, quality, and strong customer service outcomes.
Location: Honolulu
Workplace: Onsite
Employment Type: Full time
Job Function: Field Service, Maintenance & Skilled Trades
Seniority: Mid level

Key Responsibilities

  • •Organize, lead, and maintain the warranty and service schedule.
  • •Coordinate with electrical foremen, construction supervisors, and the branch manager to allocate labor resources for service and warranty projects.
  • •Assist with training and development for field service technicians and field communications technicians.
  • •Lead regular meetings to align and train the local field service team on best practices.
  • •Exceed field performance KPIs (e.g., turnaround time, experience rating, average dispatches) and assist with inspections and site audits when assigned.

Pay and Benefits

Salary: USD 29.05 - 48.41 hourly

Key Requirements

  • •1-3 years of previous field construction or solar experience.
  • •High school diploma required.
  • •Must maintain a clean driving record, be 21 years of age, and possess a valid driver’s license.
  • •Knowledge of the NEC and applicable codes and standards.
  • •Valid state or local Electrical Journeyman certification or license is preferred (may be required depending on state requirements).
Experience:1-3 yearsSolarResidential energyField construction
Education:High School
Skills:Customer serviceCommunicationOrganizational skillsTime managementSafety mindsetProblem-solvingTeamwork
Licenses:Driver’s license
Certifications:Electrical Journeyman
Tech Stack:NECPV systemsSingle line drawingsElectrical interconnection

Company Brief

Sunrun
Provides residential solar, battery storage, and energy services that help homeowners generate and manage clean electricity. Sunrun designs, installs, finances, and maintains home solar systems and related products across the United States.
Industry: Solar Energy
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 2007
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