NTT

3 weeks ago

Employee Relations Lead

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Source: Company careers pageValidated by: Fursa AI

Last checked: 10 hours agoStatus: Live

Job Summary

Lead complex, high-risk employee relations casework across the UK&I region, ensuring fair, consistent, and legally compliant resolutions. Manage disciplinary, grievance, performance, sickness absence, and conduct matters while supporting flexible working requests, changes to terms, and exit processes. Provide employment-law guidance and coaching to line managers and HR partners, contribute to ER policy/toolkit development, and collaborate with Legal, Compliance, and other centres of excellence to mitigate people-related risk.

Location: London

Workplace: Hybrid

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Mid level

Key Responsibilities

•Manage a portfolio of ER cases, including disciplinary, grievance, performance, long-term sickness, and conduct matters.
•Ensure ER casework is accurately documented, legally compliant, and resolved in a timely and fair manner.
•Manage flexible working requests, changes to terms and conditions, and exit processes.
•Provide expert guidance and coaching to line managers and HR Business Partners on employment law and ER best practices.
•Contribute to ER policy/toolkit design, support investigations/whistleblowing and DSARs, and identify ER trends for proactive risk mitigation.

Pay and Benefits

Perks:Flexible Work

Key Requirements

•Proven experience managing complex ER cases in a fast-paced, matrixed organisation.
•Strong knowledge of UK employment law and HR policy frameworks.
•Excellent communication, coaching, and stakeholder management skills.
•Ability to handle sensitive matters with discretion and professionalism.
•Experience working with cross-functional teams including Legal and Compliance.

Skills:CommunicationCoachingStakeholder managementDiscretionRisk mitigation

Company Brief

NTT

Dimension Data, operating under NTT Ltd, provides managed IT services, cloud and data center solutions, networking, cybersecurity, and digital transformation services to enterprise customers worldwide.

Industry: Professional Services

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Established Company

Valuation: Public Company (Market Cap in USD)

Headquarters: London, United Kingdom

Founded: 1983

Website LinkedIn

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NTT