General/Store Manager - London

Alo Yoga
London
Workplace: OnsiteFull timeFunction: Executive & General ManagementSkills: ["Communication","Leadership","Problem-solving","Customer service"]

Lead and grow a flagship London store by driving sales, profitability, and exceptional customer experiences. Responsibilities include shaping retail strategy, managing Sales, Operations and Visual teams, overseeing hiring, training and performance, and ensuring brand standards and KPI targets are met while optimizing store operations and community engagement. Collaborate with corporate partners, analyze market trends, and develop local initiatives to expand the client base and loyalty in London.

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Alo Yoga
Alo Yoga
4 months ago

General/Store Manager - London

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Source: Company careers pageValidated by: Fursa AI
Last checked: 18 hours agoStatus: Live

Job Summary

Lead and grow a flagship London store by driving sales, profitability, and exceptional customer experiences. Responsibilities include shaping retail strategy, managing Sales, Operations and Visual teams, overseeing hiring, training and performance, and ensuring brand standards and KPI targets are met while optimizing store operations and community engagement. Collaborate with corporate partners, analyze market trends, and develop local initiatives to expand the client base and loyalty in London.
Location: London
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Manager level

Key Responsibilities

  • •Develop and execute the brand's retail strategies including customer experience, client relations management, employee performance, and community connectivity increasing the brand awareness, driving traffic into the store, and broadening and developing the clientele base
  • •Local market knowledge of clientele base and brand competitors
  • •Aware of business trends that relate to the success of the store and brand
  • •Make informed recommendations for store opportunities that will lead to increased sales, foot traffic and further enhance customer relationships and the overall in-store experience
  • •Demonstrate strong business acumen through KPI’s to develop and support business driving strategies

Key Requirements

  • •Experience managing and leading a retail store team and achieving sales goals
  • •Strong leadership, communication and interpersonal skills with a guests-first mindset
  • •Proven ability to drive KPI performance (Conversion, Avg. Transaction, UPT) and manage store P&L
  • •Ability to recruit, onboard, train and develop staff; build a high-performing team
  • •Excellent organisational skills with experience in merchandising, inventory and operations management
Experience:RetailStore managementLeadership
Skills:CommunicationLeadershipProblem-solvingCustomer service
Languages:English

Company Brief

Alo Yoga
Designs and sells premium yoga-inspired apparel, activewear, and accessories direct-to-consumer and through retail partners. Known for stylish performance fabrics, lifestyle branding, and a strong digital and retail presence globally.
Industry: Fashion & Apparel
Company Size: Large (251 to 1,000 employees)
Growth: Established Company
Headquarters: Los Angeles, United States
Founded: 2007
WebsiteLinkedIn