Lalamove

1 day ago

Driver Operations Associate 會員營運專員 (Management)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 22 hours agoStatus: Live

Job Summary

Own driver partner operations and service quality improvements through day-to-day operational management, cross-team collaboration, and on-site issue resolution. Help maintain and optimize platform marketplace operations and drive smoother workflows using data observation, process improvements, and communication strategies. Support community operations to increase driver participation and strengthen platform engagement, ensuring stable and seamless operations.

Location: Taipei

Workplace: Onsite

Employment Type: Full time

Job Function: Transportation & Fleet Operations

Key Responsibilities

•Collaborate with the team to drive projects and use foundational operational data to improve new driver retention and order-driving momentum.
•Support drivers with on-site operational planning and phone communication to solve daily issues, improve service quality, adapt responses to different scenarios, and maintain platform stability.
•Assist with platform marketplace operations and process optimization to increase operational efficiency and improve user experience.
•Plan and execute community operations to increase driver participation and strengthen drivers’ sense of platform identity.

Pay and Benefits

Salary: TWD 30,000 - 45,000 monthly

Key Requirements

•Ability to communicate and collaborate effectively with different teams, and clearly share activity and operational information.
•Resilience and a positive attitude when facing changes and challenges, continuously driving improvement.
•Growth mindset: eager to learn and accept diverse challenges to build operational experience.
•Proactive, execution-focused ownership of multiple tasks, adapting to fast-changing environments and pushing plans forward.

Skills:CommunicationCollaborationResilienceGrowth mindsetExecution

Company Brief

Lalamove

On-demand logistics platform providing same-day delivery, courier, and freight services for individuals and businesses across urban centers, connecting drivers with customers via a mobile and web app.

Industry: Last Mile Delivery

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Valuation: Unicorn (USD 1B+)

Funding: Series E+

Headquarters: Hong Kong, Hong Kong

Founded: 2013

Website LinkedIn

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Lalamove

1 day ago

Driver Operations Associate 會員營運專員 (Management)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 22 hours agoStatus: Live

Job Summary

Location: Taipei

Workplace: Onsite

Employment Type: Full time

Job Function: Transportation & Fleet Operations

Key Responsibilities

•Collaborate with the team to drive projects and use foundational operational data to improve new driver retention and order-driving momentum.
•Support drivers with on-site operational planning and phone communication to solve daily issues, improve service quality, adapt responses to different scenarios, and maintain platform stability.
•Assist with platform marketplace operations and process optimization to increase operational efficiency and improve user experience.
•Plan and execute community operations to increase driver participation and strengthen drivers’ sense of platform identity.

Pay and Benefits

Salary: TWD 30,000 - 45,000 monthly

Key Requirements

•Ability to communicate and collaborate effectively with different teams, and clearly share activity and operational information.
•Resilience and a positive attitude when facing changes and challenges, continuously driving improvement.
•Growth mindset: eager to learn and accept diverse challenges to build operational experience.
•Proactive, execution-focused ownership of multiple tasks, adapting to fast-changing environments and pushing plans forward.

Skills:CommunicationCollaborationResilienceGrowth mindsetExecution

Company Brief

Lalamove

Industry: Last Mile Delivery

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Valuation: Unicorn (USD 1B+)

Funding: Series E+

Headquarters: Hong Kong, Hong Kong

Founded: 2013

Website LinkedIn