Senior Manager, Technical Consulting -Telecom/Comms domain (Salesforce Technical Architect exp mandatory)

Salesforce
Bengaluru, Hyderabad, Pune, Gurugram
Workplace: OnsiteFull timeFunction: Software EngineeringExperience: 13+ yearsSkills: ["People leadership","Communication","Mentoring","Stakeholder management","Risk management"]

Lead Salesforce Technical Consulting for the Communications (Comms) domain within the Global Delivery Centre, combining people leadership with senior enterprise architecture. You’ll manage, train, and mentor technical consulting teams to deliver high-quality solutions, build and grow the communications consulting practice, and oversee architecture roadmaps. Serve as a trusted advisor to customers and partners, leading workshops, governance, and risk management while delivering Comms Cloud and related Salesforce solutions.

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FursaFursa
Salesforce
Salesforce
1 day ago

Senior Manager, Technical Consulting -Telecom/Comms domain (Salesforce Technical Architect exp mandatory)

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Job Summary

Lead Salesforce Technical Consulting for the Communications (Comms) domain within the Global Delivery Centre, combining people leadership with senior enterprise architecture. You’ll manage, train, and mentor technical consulting teams to deliver high-quality solutions, build and grow the communications consulting practice, and oversee architecture roadmaps. Serve as a trusted advisor to customers and partners, leading workshops, governance, and risk management while delivering Comms Cloud and related Salesforce solutions.
Location: Bengaluru, Hyderabad, Pune, Gurugram
Workplace: Onsite
Employment Type: Full time
Job Function: Software Engineering
Seniority: Sr. Manager level

Key Responsibilities

  • •Lead technical work as a senior technical architect on Comms domain projects while managing teams of Technical Consultants, Architects, and Managers.
  • •Hire, train, and mentor Technical Consultants to implement high-quality solutions aligned to customer needs.
  • •Serve as a trusted advisor to clients and internal teams, guiding deployment of emerging technologies to increase business value.
  • •Identify and lead internal initiatives to grow the communications consulting practice, including contributing to the technical practice business plan and methodology.
  • •Lead enterprise architecture and governance, functional and technical workshops, and collaborate with Delivery Managers, Solution Architects, and clients on solution architecture and delivery.

Key Requirements

  • •13+ years of experience leading Salesforce technical consulting projects and handling individual contributors.
  • •8+ years of people management and Technical Architecture experience.
  • •Strong application design skills including data, integration, and security architecture.
  • •Expertise in Comms Cloud (preferred not mandatory) and Sales/Service/Experience Cloud, plus Vlocity OmniStudio.
  • •Must have integration architecture, platform security, identity and access management/integration security, sharing/visibility, data architecture and management, and architectural design patterns including Apex design patterns.
Experience:13+ yearsTelecomSalesforce
Skills:People leadershipCommunicationMentoringStakeholder managementRisk management
Certifications:Salesforce CertificationSalesforce AdminSalesforce DeveloperSalesforce Sales CloudSalesforce Service CloudSalesforce Application ArchitectOmniStudio Developer/Consultant
Languages:English
Tech Stack:SalesforceIndustry CloudCommunications CloudComms CloudSales CloudService CloudExperience CloudVlocity OmniStudioIntegration ArchitecturePlatform SecurityIdentity and Access ManagementIntegration SecuritySharing and VisibilityApexTriggersLightning FlowsLightningLWCHTMLCSS

Company Brief

Salesforce
Provides a leading cloud-based customer relationship management (CRM) platform with sales, service, marketing, analytics, and integration tools that empower businesses to manage customer relationships and digital transformation at scale.
Industry: SaaS
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 1999
Glassdoor
Glassdoor: 4.1
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