TLM, Production Engineering

Ramp
New York, San Francisco, Canada, United States
Workplace: HybridFull timeUSD 168,000 - 324,500 annuallyFunction: Manufacturing & Production OperationsExperience: 3+ yearsSkills: ["Systems thinking","Urgency","Ownership","Cross-team collaboration","Incident root-cause focus"]

Build and operate Ramp’s critical infrastructure end-to-end across compute, storage, messaging, and observability—owning systems that handle real financial transactions at production scale. Drive architectural change to resolve reliability and scalability issues, embed “golden paths” with product teams, and help Ramp transition to a cellular architecture. Contribute to AI-native infrastructure, create developer self-service tooling, and participate in on-call to eliminate root causes.

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Ramp
Ramp
1 week ago

TLM, Production Engineering

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Last checked: 12 hours agoStatus: Live

Job Summary

Build and operate Ramp’s critical infrastructure end-to-end across compute, storage, messaging, and observability—owning systems that handle real financial transactions at production scale. Drive architectural change to resolve reliability and scalability issues, embed “golden paths” with product teams, and help Ramp transition to a cellular architecture. Contribute to AI-native infrastructure, create developer self-service tooling, and participate in on-call to eliminate root causes.
Location: New York, San Francisco, Canada, United States
Workplace: Hybrid
Employment Type: Full time
Job Function: Manufacturing & Production Operations

Key Responsibilities

  • •Build and operate critical infrastructure across compute, storage, messaging, and observability that supports real financial transactions at scale.
  • •Lead architectural changes by proposing solutions, aligning owners across engineering, and staying engaged until resolved.
  • •Partner with product teams during design to review architectures and embed golden paths.
  • •Contribute to Ramp’s next scale shift, including the move to cellular architecture to support international and regulated environments.
  • •Participate in on-call and use incidents as signals to eliminate root causes rather than only symptoms.

Pay and Benefits

Salary: USD 168,000 - 324,500 annually
Equity and Bonus:Equity
Perks:Paid LeaveHome OfficeHealth InsuranceDentalVision401kFertility LeaveParental LeavePet InsuranceRelocationMeal AllowanceCoffee Stipend

Key Requirements

  • •3+ years of software engineering (management) experience shipping high-quality architectures for critical systems.
  • •Strong software engineering fundamentals with clean, well-tested, production-ready code.
  • •Hands-on experience with distributed systems at production scale.
  • •Experience with a major cloud provider (AWS preferred).
  • •Familiarity with observability practices including SLOs, error budgets, alerting, and dashboards.
Experience:3+ years
Skills:Systems thinkingUrgencyOwnershipCross-team collaborationIncident root-cause focus
Tech Stack:AWSTerraformTemporalCI/CDAI

Company Brief

Ramp
Provides an AI-enabled finance operations platform offering corporate cards, expense management, bill payments, procurement, travel, treasury, and automated accounting to help finance teams save time and money.
Industry: Fintech Infrastructure
Company Size: Enterprise (1,001+ employees)
Revenue: USD 500M to 1B
Growth: Scaleup
Valuation: Decacorn (USD 10B+)
Funding: Series E+
Headquarters: New York, United States
Founded: 2019
Glassdoor
Glassdoor: 4.2
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