Senior Director, Revenue Operations

CloudZero
Boston
Workplace: HybridFull timeFunction: Revenue Operations (RevOps)Experience: 10+ yearsSkills: ["Communication","Ownership","Rapid experimentation","Analytical thinking","Problem-solving"]

Lead a Revenue Operations Ops Center of Excellence to optimize and execute a unified GTM strategy with Sales, CS, and Marketing. Own core ops such as territory segmentation, lead routing, ICP definition, health scoring, and campaign management, plus commission administration and GTM reporting. Analyze funnel and retention metrics, drive ARR and churn forecasting, and implement GTM tools (including AI orchestration) to boost productivity and reduce friction.

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CloudZero
CloudZero
5 days ago

Senior Director, Revenue Operations

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Last checked: 8 hours agoStatus: Live

Job Summary

Lead a Revenue Operations Ops Center of Excellence to optimize and execute a unified GTM strategy with Sales, CS, and Marketing. Own core ops such as territory segmentation, lead routing, ICP definition, health scoring, and campaign management, plus commission administration and GTM reporting. Analyze funnel and retention metrics, drive ARR and churn forecasting, and implement GTM tools (including AI orchestration) to boost productivity and reduce friction.
Location: Boston
Workplace: Hybrid
Employment Type: Full time
Job Function: Revenue Operations (RevOps)
Seniority: Director level

Key Responsibilities

  • •Own core revenue operations responsibilities including territory segmentation, account assignments, ICP definition, health scoring, lead routing, and campaign management.
  • •Manage commission administration, including plan/quota issuance, payout calculation, and commission visibility.
  • •Build automated weekly, monthly, and quarterly reporting across GTM funnel activities, bookings, and customer lifetime value.
  • •Analyze GTM and retention metrics to identify trends, risks, and growth opportunities.
  • •Implement and manage GTM tools (including AI orchestration) and lead short/long-term ARR and churn forecasting.

Key Requirements

  • •10+ years of Ops (or other relevant) experience.
  • •Experience in a B2B SaaS company.
  • •Strong ability to communicate complex concepts clearly to all employee levels, including executives.
  • •Excellent written, interpersonal, and presentation communication skills, including presenting to large audiences.
  • •Deep GTM tooling systems knowledge (e.g., Clay, ZoomInfo, Salesforce/HubSpot, Outreach, Gong, and AI automation/API understanding).
Experience:10+ yearsB2B SaaS
Skills:CommunicationOwnershipRapid experimentationAnalytical thinkingProblem-solving
Tech Stack:AI orchestrationAPIsClayZoomInfoSalesforceHubSpotOutreachSybillGong

Company Brief

CloudZero
CloudZero provides a cloud cost intelligence platform that gives engineering and finance teams real-time visibility and allocation of cloud spend to products, features, and customers, enabling cost optimization and improved unit economics for enterprises.
Industry: SaaS
Company Size: Medium (51 to 250 employees)
Growth: Scaleup
Funding: Series C
Headquarters: Boston, United States
Founded: 2016
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Glassdoor: 4.9
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