Enterprise Account Manager (India)

Own enterprise customer relationships end-to-end, from POC kickoff through renewal, driving upsell, expansion, and retention. Partner with the Customer Success Manager to deliver product support, demos, and early expansion discussions, then lead commercial conversations around pricing, packaging, scope, and contract terms. Track pipeline health, renewal timelines, and expansion metrics (including ARR expansion and Net Revenue Retention) while building executive-level stakeholder relationships.