Operations Associate, Apprenticeship

Stripe
Bengaluru
Workplace: OnsiteInternshipFunction: Communications, PR & CommunitySkills: ["Communication","Analytical thinking","Problem-solving","Self-starter","Process-oriented"]

Support customers by learning Stripe’s products and services, responding to inquiries via email, and helping diagnose and troubleshoot issues under guidance. Escalate complex problems to the right teams, follow up to confirm resolution and satisfaction, and maintain accurate records in internal tools. Participate in training, seek feedback, and continuously improve performance while working in a collaborative, in-office environment.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Stripe
Stripe
5 days ago

Operations Associate, Apprenticeship

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 20 hours agoStatus: Live
Reposted: similar role first listed Recent

Job Summary

Support customers by learning Stripe’s products and services, responding to inquiries via email, and helping diagnose and troubleshoot issues under guidance. Escalate complex problems to the right teams, follow up to confirm resolution and satisfaction, and maintain accurate records in internal tools. Participate in training, seek feedback, and continuously improve performance while working in a collaborative, in-office environment.
Location: Bengaluru
Workplace: Onsite
Employment Type: Internship · 6 months
Job Function: Communications, PR & Community
Seniority: Intern level

Key Responsibilities

  • •Develop a foundational understanding of Stripe products, services, and features to assist customers effectively.
  • •Respond promptly and professionally to customer inquiries via email with accurate information and resources.
  • •Diagnose and troubleshoot customer issues under guidance, escalating complex issues to the appropriate departments.
  • •Follow up with customers to ensure issues are fully resolved and they are satisfied.
  • •Maintain accurate and detailed records of customer interactions, issues, and resolutions using internal tools.

Key Requirements

  • •You have a user-first mindset and enjoy solving difficult problems.
  • •You have excellent English communication skills, both written and verbal.
  • •You excel in analytical thinking, open-ended research, and problem solving.
  • •You enjoy learning about technical products and processes and are an organized self-starter.
  • •You are a current student or have recently graduated in 2026.
Skills:CommunicationAnalytical thinkingProblem-solvingSelf-starterProcess-oriented
Languages:English

Company Brief

Stripe
Provides payment processing APIs and financial infrastructure for internet businesses. Powers online payments for millions of companies from startups to Fortune 500s.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Scaleup
Valuation: Decacorn (USD 10B+)
Funding: Series E+
Headquarters: San Francisco, United States
Founded: 2010
Glassdoor
Glassdoor: 4.2
WebsiteLinkedInGlassdoor