Coop - Patient Experience & Operational Analytics Coordinator

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Support Smart Clinic operations by transforming operational and patient-journey data into structured reports, dashboards, and actionable insights. Collect, validate, and consolidate data from clinic systems to track KPIs such as waiting times, throughput, utilization, and service recovery. Develop dashboards and performance reports, identify trends and gaps, and coordinate with clinic leadership, Patient Experience, Operations, and Command Center teams to drive continuous improvement in patient experience and service delivery.

Location: Riyadh

Workplace: Onsite

Employment Type: Internship

Job Function: Data Analytics & Business Intelligence

Seniority: Intern level

Key Responsibilities

•Transform operational and patient-journey data into structured reports, dashboards, and insights for decision-making and continuous improvement.
•Collect, validate, and consolidate operational and patient experience data from multiple clinic systems, ensuring accuracy and integrity.
•Monitor and track KPIs (e.g., waiting times, throughput, utilization, service recovery) and identify trends, risks, and performance gaps.
•Develop and maintain operational dashboards and periodic performance reports, including structured data logs for patient flow, waiting times, cancellations, and escalations.
•Coordinate with clinic leadership and teams (Patient Experience, Operations, Command Center) to align data insights with operational actions and support audit readiness.

Key Requirements

•Bachelor’s degree in MIS or a related field.
•0–1 years of experience.
•Strong analytical and reporting skills with high attention to detail.
•Proficiency in Excel and operational reporting tools.
•Ability to interpret data and translate findings into clear insights while coordinating with stakeholders.

Experience:0Healthcare

Education:Bachelor's in MIS

Skills:Analytical skillsReportingAttention to detailPlanningStakeholder coordination

Tech Stack:Excel

Company Brief

Bupa Arabia

Website

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Bupa Arabia

1 week ago

Coop - Patient Experience & Operational Analytics Coordinator

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Location: Riyadh

Workplace: Onsite

Employment Type: Internship

Job Function: Data Analytics & Business Intelligence

Seniority: Intern level

Key Responsibilities

•Transform operational and patient-journey data into structured reports, dashboards, and insights for decision-making and continuous improvement.
•Collect, validate, and consolidate operational and patient experience data from multiple clinic systems, ensuring accuracy and integrity.
•Monitor and track KPIs (e.g., waiting times, throughput, utilization, service recovery) and identify trends, risks, and performance gaps.
•Develop and maintain operational dashboards and periodic performance reports, including structured data logs for patient flow, waiting times, cancellations, and escalations.
•Coordinate with clinic leadership and teams (Patient Experience, Operations, Command Center) to align data insights with operational actions and support audit readiness.

Key Requirements

•Bachelor’s degree in MIS or a related field.
•0–1 years of experience.
•Strong analytical and reporting skills with high attention to detail.
•Proficiency in Excel and operational reporting tools.
•Ability to interpret data and translate findings into clear insights while coordinating with stakeholders.

Experience:0Healthcare

Education:Bachelor's in MIS

Skills:Analytical skillsReportingAttention to detailPlanningStakeholder coordination

Tech Stack:Excel

Company Brief

Bupa Arabia

Website