Immigration Program Specialist - Employee Mobility Services - APAC

ByteDance
Singapore
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringSkills: ["Communication","Organisational skills","Attention to detail","Interpersonal skills","Proactive problem solving"]

Manage APAC employment-based work visa cases end to end, ensuring clear expectations and timely escalation of risks. Partner with external immigration vendors to uphold high service standards and help employees navigate mobility with empathy and care. Create communication templates, FAQs, and policy guidance, and support continuous improvement of immigration policies and procedures. Analyze immigration data and reporting to provide insights, recommendations, and risk assessments in collaboration with cross-functional stakeholders.

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FursaFursa
ByteDance
ByteDance
1 month ago

Immigration Program Specialist - Employee Mobility Services - APAC

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 30 days agoStatus: Live

Job Summary

Manage APAC employment-based work visa cases end to end, ensuring clear expectations and timely escalation of risks. Partner with external immigration vendors to uphold high service standards and help employees navigate mobility with empathy and care. Create communication templates, FAQs, and policy guidance, and support continuous improvement of immigration policies and procedures. Analyze immigration data and reporting to provide insights, recommendations, and risk assessments in collaboration with cross-functional stakeholders.
Location: Singapore
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Manage the full lifecycle of APAC employment-based work visas.
  • •Partner with external immigration vendors to maintain high service standards with professionalism and empathy.
  • •Set consistent expectations throughout the case lifecycle and escalate risks when necessary.
  • •Develop communication templates, FAQs, and policy guidance materials.
  • •Analyze immigration data and reports to provide insights, recommendations, and risk assessments while collaborating cross-functionally to optimise processes.

Key Requirements

  • •Ability to work effectively in a fast-paced environment while managing multiple priorities.
  • •Strong organisational skills with excellent attention to detail.
  • •Excellent communication skills to explain complex concepts clearly to non-specialists.
  • •Strong interpersonal skills to collaborate effectively with internal stakeholders and external vendors.
  • •Experience supporting local hire and mobility populations (preferred).
Skills:CommunicationOrganisational skillsAttention to detailInterpersonal skillsProactive problem solving

Company Brief

ByteDance
Develops consumer internet and content platforms, including TikTok and other apps for short-form video, news, and entertainment. It also builds advertising, commerce, and creator tools that connect audiences, brands, and publishers across global markets.
Industry: Digital Media
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Headquarters: Beijing, China
Founded: 2012
WebsiteLinkedIn