Executive Club Lounge Host

Choice Hotels
Salt Lake City
Workplace: OnsiteFull timeFunction: Hospitality & Food ServiceSkills: ["Communication","Teamwork","Conflict resolution","Guest service","Multitasking"]

Create 100% guest satisfaction by welcoming executive guests to the private lounge and serving them promptly and efficiently. Oversee daily executive lounge operations, including replenishing supplies and amenities, maintaining cleanliness, and accurately processing guest check-ins and check-outs. Stay current on hotel services, VIP requests, and special events, communicate with other departments, and resolve guest issues with empathy and professional hospitality.

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FursaFursa
Choice Hotels
Choice Hotels
1 month ago

Executive Club Lounge Host

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 50 days agoStatus: Live
Reposted: similar role first listed 3 months ago

Job Summary

Create 100% guest satisfaction by welcoming executive guests to the private lounge and serving them promptly and efficiently. Oversee daily executive lounge operations, including replenishing supplies and amenities, maintaining cleanliness, and accurately processing guest check-ins and check-outs. Stay current on hotel services, VIP requests, and special events, communicate with other departments, and resolve guest issues with empathy and professional hospitality.
Location: Salt Lake City
Workplace: Onsite
Employment Type: Full time
Job Function: Hospitality & Food Service

Key Responsibilities

  • •Greets executive guests in the private Executive Lounge and responds to guest enquiries about hotel amenities
  • •Oversees Executive Lounge operations, including coordinating and replenishing supplies and amenities
  • •Maintains clean, orderly, and stocked work areas
  • •Accurately processes guest check-ins and check-outs
  • •Supports VIP requests and special events and resolves guest problems with empathy

Key Requirements

  • •Minimum 1–2 years of food and beverage experience
  • •Excellent oral and written communication skills
  • •Collaborate effectively with hotel employees and managers to ensure teamwork
  • •Resolve conflicts with guests, supervisors, and employees
  • •Knowledge of local, state, and federal liquor laws and regulations
Experience:Hospitality
Skills:CommunicationTeamworkConflict resolutionGuest serviceMultitasking
Tech Stack:Microsoft Office

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Choice Hotels
Operates and franchises a global portfolio of hotel brands, providing reservation, marketing, and franchise support services to independent and chain hotels across economy to upscale segments.
Industry: Hotels & Resorts
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Rockville, United States
Founded: 1939
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Glassdoor: 3.6
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