Product Operations Manager

Amae Health
San Francisco
Workplace: OnsiteFull timeUSD 150,000 - 175,000 annuallyFunction: Business OperationsExperience: 5+ yearsSkills: ["Communication","Systems thinking","Analytical instincts","Ownership","Comfort with ambiguity"]

Own how product is delivered, adopted, and improved in real-world clinic environments. Drive product launches end to end, build scalable launch playbooks and clinician enablement workflows, and maintain release notes, documentation standards, and operating cadence across Product, Engineering, and Clinical teams. Coordinate roadmap and feedback loops, manage support ticket intake, and monitor product KPIs and outcome measurement to ensure launches move the right clinical and member outcomes.

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Amae Health
Amae Health
2 days ago

Product Operations Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 9 hours agoStatus: Live

Job Summary

Own how product is delivered, adopted, and improved in real-world clinic environments. Drive product launches end to end, build scalable launch playbooks and clinician enablement workflows, and maintain release notes, documentation standards, and operating cadence across Product, Engineering, and Clinical teams. Coordinate roadmap and feedback loops, manage support ticket intake, and monitor product KPIs and outcome measurement to ensure launches move the right clinical and member outcomes.
Location: San Francisco
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Drive product launches from rollout planning through go-live.
  • •Build and maintain scalable launch playbooks and clinician training materials, including live enablement sessions.
  • •Coordinate Product, Engineering, and Clinical teams by tracking dependencies, removing blockers, and maintaining a central roadmap and operating cadence.
  • •Own release notes and documentation standards, including plain-language entries and review cadence.
  • •Monitor product KPIs and launch-by-launch outcome measurement; maintain dashboards and reporting for leadership visibility.
Travel: Medium travel

Pay and Benefits

Salary: USD 150,000 - 175,000 annually
Perks:DentalVisionPaid LeaveParental LeaveEquity

Key Requirements

  • •5+ years in Product Operations, GTM, Business Operations, or similar execution-heavy roles.
  • •Tech-focused healthcare startup experience with exposure to providers/clinicians and their tools and pressures.
  • •Proven track record of launching products, driving adoption, and measuring outcomes and product KPIs post-launch.
  • •Strong analytical instincts: define metrics, work with product analytics/data, and build trusted dashboards and reports.
  • •Experience writing for non-technical audiences (release notes, documentation, enablement materials) and managing feedback loops/support workflows.
Experience:5+ yearsHealthcareHealthcare startups
Skills:CommunicationSystems thinkingAnalytical instinctsOwnershipComfort with ambiguity
Languages:English
Tech Stack:Claude

Company Brief

Amae Health
Amae Health provides digital behavioral health services focused on maternal and parental mental health, offering teletherapy, care coordination, and supportive programs for pregnancy, postpartum, and family wellbeing to improve outcomes for parents and infants.
Industry: Mental Health
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