Assistant Store Manager I-2

Tapestry
United States
Workplace: OnsiteFull timeUSD 18.5 - 31.5Function: Administration & Executive AssistanceSkills: ["Customer focus","Communication","Problem-solving","Conflict resolution","Leadership"]

Partner with the Store Manager to drive sales performance and category initiatives by forecasting, planning, and monitoring KPIs. Deliver exceptional in-store customer experiences while resolving issues and representing the brand. Recruit, onboard, and coach team members to build a strong talent pipeline. Support omni-channel clienteling and virtual shopping experiences, and ensure operational excellence across compliance, scheduling, payroll/HR processes, loss prevention, and visual merchandising.

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FursaFursa
Tapestry
Tapestry
1 week ago

Assistant Store Manager I-2

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 9 hours agoStatus: Live

Job Summary

Partner with the Store Manager to drive sales performance and category initiatives by forecasting, planning, and monitoring KPIs. Deliver exceptional in-store customer experiences while resolving issues and representing the brand. Recruit, onboard, and coach team members to build a strong talent pipeline. Support omni-channel clienteling and virtual shopping experiences, and ensure operational excellence across compliance, scheduling, payroll/HR processes, loss prevention, and visual merchandising.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Support the Store Manager in achieving sales goals through forecasting, planning, and category initiatives.
  • •Monitor KPIs and adjust strategies; maintain an inclusive, high-energy environment that meets Coach service standards.
  • •Recruit, onboard, and coach team members; foster a collaborative culture and build a talent pipeline aligned with brand vision.
  • •Support omni-channel and digital engagement including virtual shopping and customer data acquisition.
  • •Ensure operational excellence across compliance, scheduling, payroll/HR processes, loss prevention, store safety, and visual merchandising standards.

Pay and Benefits

Salary: USD 18.5 - 31.5
Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsDisability InsuranceTuition Assistance

Key Requirements

  • •1+ years of leadership experience in retail or service industries; luxury/fashion background preferred.
  • •Strong customer focus and ability to thrive in a fast-paced environment.
  • •Proven ability to inspire and motivate teams to exceed performance standards.
  • •Excellent communication, problem-solving, and conflict resolution skills.
  • •Proficiency in Microsoft Office and retail systems; knowledge of omni-channel services and clienteling strategies.
Experience:RetailLuxuryFashionService industry
Skills:Customer focusCommunicationProblem-solvingConflict resolutionLeadership
Languages:English
Tech Stack:Microsoft OfficeRetail systemsOmni-channelClientelingSocial media

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
Glassdoor
Glassdoor: 3.7
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