Professional Services Business Development Director

Smartsheet
London
Workplace: HybridFull timeFunction: Business Development & PartnershipsExperience: 5+ yearsEducation: bachelorsSkills: ["Communication","Negotiation","Outbound sales","Stakeholder management"]

Experienced enterprise-focused sales leader responsible for selling Smartsheet’s professional services offerings, managing end-to-end services opportunities, and coordinating with Enterprise Sales teams across the EMEA region. Drives forecasted bookings, pipeline hygiene, and strategic outbound campaigns while guiding Solution Engineers through scoping and negotiations to deliver value across large-scale customers.

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Smartsheet
Smartsheet
2 months ago

Professional Services Business Development Director

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Last checked: 1 hour agoStatus: Live

Job Summary

Experienced enterprise-focused sales leader responsible for selling Smartsheet’s professional services offerings, managing end-to-end services opportunities, and coordinating with Enterprise Sales teams across the EMEA region. Drives forecasted bookings, pipeline hygiene, and strategic outbound campaigns while guiding Solution Engineers through scoping and negotiations to deliver value across large-scale customers.
Location: London
Workplace: Hybrid
Employment Type: Full time
Job Function: Business Development & Partnerships
Seniority: Director level

Key Responsibilities

  • •Understand Smartsheet’s portfolio of professional services offerings and map them to customer use cases and maturity levels
  • •Create services-specific territory plans and stakeholder relationship maps to support Account Executives
  • •Forecast professional services bookings monthly and quarterly for aligned territories
  • •Maintain pipeline hygiene in Salesforce and Clari with accurate stages, values, close dates, MEDDIC fields, and next steps
  • •Lead the presentation of Solution proposals and negotiate pricing/terms for custom SOWs and packaged services
Travel: Low travel

Pay and Benefits

Perks:Remote WorkPensionPrivate MedicalDental

Key Requirements

  • •5+ years of experience carrying a £3M+ annual services bookings quota for Enterprise customers (>5k employees) with frequent closes of opportunities >£100K
  • •Excellent verbal and written communication skills including needs analysis, discovery, solution positioning, business justification, and proven closing techniques
  • •Experience leading effective outbound services pipeline generation motions
  • •Prior SaaS experience
  • •Ability to travel up to 25% and be in the London office 1-3 days per week; BS degree or equivalent; legally eligible to work in the UK
Experience:5+ yearsSaaSEnterprise SalesProfessional Services
Education:Bachelor's
Skills:CommunicationNegotiationOutbound salesStakeholder management
Languages:English
Tech Stack:SalesforceClari

Company Brief

Smartsheet
Provides a cloud-based work management platform that enables teams to plan, track, automate, and report on work. Smartsheet combines spreadsheets, collaboration, and workflow automation to help organizations manage projects and processes at scale.
Industry: Enterprise Software
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Bellevue, United States
Founded: 2005
WebsiteLinkedIn