Account Manager - EN/FR (Australia)

Odoo
Australia
Workplace: HybridFull timeFunction: Customer Success & Account ManagementSkills: ["Organization","Relationship-building","Negotiation","Solution orientation","Autonomy","Communication","Customer retention","Commercial mindset"]

Own a portfolio of existing Australian customers as the long-term commercial point of contact. Drive satisfaction, increase adoption, and grow revenue through upselling and contract renewals (monthly to multi-year). Analyze customer IT projects to recommend the right Odoo packages, deliver product demonstrations for new apps and features, and work with leadership teams (CIO/CFO/CEO) to solve client pain points and help them expand.

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Odoo
Odoo
3 months ago

Account Manager - EN/FR (Australia)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 15 hours agoStatus: Live

Job Summary

Own a portfolio of existing Australian customers as the long-term commercial point of contact. Drive satisfaction, increase adoption, and grow revenue through upselling and contract renewals (monthly to multi-year). Analyze customer IT projects to recommend the right Odoo packages, deliver product demonstrations for new apps and features, and work with leadership teams (CIO/CFO/CEO) to solve client pain points and help them expand.
Location: Australia
Workplace: Hybrid
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Manage a portfolio of existing clients in Australia as their long-lasting commercial point of contact.
  • •Analyze and understand customers’ IT projects to act as an Odoo sales expert.
  • •Identify and pursue upselling and future sales opportunities by offering the right Odoo packages.
  • •Demonstrate Odoo products (new apps, features) and new versions to end-users.
  • •Negotiate contract renewals from monthly to multi-year subscriptions.

Pay and Benefits

Perks:Social EventsHybrid WorkMeal AllowanceCoffee

Key Requirements

  • •Fluent in English and French.
  • •Strong organizational skills to manage a portfolio of around 150 clients.
  • •Strong relational and negotiation skills with a solution-oriented mindset.
  • •Passion for software products and quick, autonomous learning.
  • •Full working rights in Australia.
Skills:OrganizationRelationship-buildingNegotiationSolution orientationAutonomyCommunicationCustomer retentionCommercial mindset
Languages:EnglishFrench

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Odoo
Provides an integrated open-source suite of business applications including ERP, CRM, accounting, inventory, e-commerce and HR tools to help companies manage operations and grow with modular, customizable software.
Industry: SaaS
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Grand-Rosière, Belgium
Founded: 2005
WebsiteLinkedIn