Operations Consultant - Full Time (St. Catharines, ON, CA, L2T 2K9)

Sephora
Canada
Workplace: OnsiteFull timeCAD 19.2 - 22.6 hourlyFunction: Customer Support (Service Desk)Experience: 1-2 yearsEducation: high_schoolSkills: ["Client service","Multi-tasking","Time management","Problem solving","Communication"]

Maintain a well-organized store environment by partnering with the Operations Supervisor on stockroom upkeep, merchandise updates, and inventory control. Provide friendly client service during business hours, support POS/MPOS training for other cashiers and consultants, and ensure store cleanliness, merchandising standards, and compliance with sampling and loss-prevention programs. Handle shipment receipt, transfers, damages, and testers while communicating inventory issues and maintaining safety and tidiness on the sales floor.

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FursaFursa
Sephora
Sephora
15 hours ago

Operations Consultant - Full Time (St. Catharines, ON, CA, L2T 2K9)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 15 hours agoStatus: Live

Job Summary

Maintain a well-organized store environment by partnering with the Operations Supervisor on stockroom upkeep, merchandise updates, and inventory control. Provide friendly client service during business hours, support POS/MPOS training for other cashiers and consultants, and ensure store cleanliness, merchandising standards, and compliance with sampling and loss-prevention programs. Handle shipment receipt, transfers, damages, and testers while communicating inventory issues and maintaining safety and tidiness on the sales floor.
Location: Canada
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Entry level

Key Responsibilities

  • •Provide friendly, professional, knowledgeable client service during store business hours.
  • •Assist in training other cashiers and consultants on POS and MPOS.
  • •Maintain cleanliness and organization in the cashier zone and support Sephora merchandising concepts.
  • •Perform shipment receipt and processing, organize and maintain the stockroom, and process transfers, damages, and testers per company standards.
  • •Participate in inventory control and communicate inventory issues and concerns to the Supervisor(s), Assistant Manager(s), or Store Manager.

Pay and Benefits

Salary: CAD 19.2 - 22.6 hourly

Key Requirements

  • •1-2 years of retail/client service industry experience, preferably in a stockroom capacity.
  • •Good computer, arithmetic, and organizational skills.
  • •Ability to multi-task, stay attentive to clients and the business, and manage time effectively.
  • •Strong problem-solving and communication skills.
  • •High school graduate or equivalent with flexible availability including evenings, weekends, and holidays.
Experience:1-2 yearsRetailClient service
Education:High School
Skills:Client serviceMulti-taskingTime managementProblem solvingCommunication
Tech Stack:Point-Of-Sale (POS)MPOS

Company Brief

Sephora
Global retailer of cosmetics, skincare, fragrance and beauty accessories operating physical stores and e-commerce. Sephora offers multi-brand product assortments, in-store services, and digital experiences and is a subsidiary of LVMH.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Paris, France
Founded: 1969
WebsiteLinkedIn