Sony Interactive Entertainment

1 month ago

IT Support Specialist

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 12 hours agoStatus: Live

Job Summary

Bridge IT support and engineering by owning key tools and platforms used by engineering teams, providing end-to-end issue ownership, and collaborating with IT and engineering partners to improve tooling, security, and workflows. You’ll support MacOS, Windows, and Linux endpoints, GitHub, and MDM solutions, ensuring a scalable, secure internal developer environment.

Location: San Mateo, California

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Key Responsibilities

•Own and support tools used by engineering teams, including user support and automation.
•Support engineering developer hardware, following rigorous company guidelines.
•Proactively identify areas for improved support across IT workflows.
•Engage with a real-time support channel for engineering teams, taking full ownership of issues through resolution.
•Collaborate with engineering and partner IT teams to bridge support gaps and align tooling and process improvements.

Pay and Benefits

Salary: USD 93,800 - 140,800 annually

Perks:MedicalDentalVision401kWellness StipendEmployee Discounts

Key Requirements

•Deep experience with MacOS, Windows, and Linux systems administration.
•Familiarity with modern endpoint management tools (e.g., Microsoft InTune, Jamf).
•Experience supporting developer tools, GitHub, and SaaS tooling.
•Working knowledge of automation/scripting (PowerShell, Bash, Python a plus).
•Solid understanding of networking, storage, and security fundamentals.

Experience:Internal developer toolsIT enablementDeveloper productivity

Skills:Problem-solvingCommunicationCollaboration

Languages:English

Tech Stack:MacOSWindowsLinuxGitHubInTuneJamfPowerShellBashPythonActive DirectoryNetworkingStorageSecurityAutomation

Company Brief

Sony Interactive Entertainment

Develops and publishes PlayStation hardware, software, and digital services, operating the PlayStation platform and ecosystem for gaming, entertainment, and network services worldwide.

Industry: Gaming

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Established Company

Headquarters: San Mateo, United States

Founded: 1993

Website LinkedIn

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Sony Interactive Entertainment

1 month ago

IT Support Specialist

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 12 hours agoStatus: Live

Job Summary

Location: San Mateo, California

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Key Responsibilities

•Own and support tools used by engineering teams, including user support and automation.
•Support engineering developer hardware, following rigorous company guidelines.
•Proactively identify areas for improved support across IT workflows.
•Engage with a real-time support channel for engineering teams, taking full ownership of issues through resolution.
•Collaborate with engineering and partner IT teams to bridge support gaps and align tooling and process improvements.

Pay and Benefits

Salary: USD 93,800 - 140,800 annually

Perks:MedicalDentalVision401kWellness StipendEmployee Discounts

Key Requirements

•Deep experience with MacOS, Windows, and Linux systems administration.
•Familiarity with modern endpoint management tools (e.g., Microsoft InTune, Jamf).
•Experience supporting developer tools, GitHub, and SaaS tooling.
•Working knowledge of automation/scripting (PowerShell, Bash, Python a plus).
•Solid understanding of networking, storage, and security fundamentals.

Experience:Internal developer toolsIT enablementDeveloper productivity

Skills:Problem-solvingCommunicationCollaboration

Languages:English

Tech Stack:MacOSWindowsLinuxGitHubInTuneJamfPowerShellBashPythonActive DirectoryNetworkingStorageSecurityAutomation

Company Brief

Sony Interactive Entertainment

Develops and publishes PlayStation hardware, software, and digital services, operating the PlayStation platform and ecosystem for gaming, entertainment, and network services worldwide.

Industry: Gaming

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Established Company

Headquarters: San Mateo, United States

Founded: 1993

Website LinkedIn