Part Time Auction Support Specialist (Manheim)

AutoTrader.com
United States
Workplace: OnsitePart timeUSD 16.63 - 24.9 hourlyFunction: Customer Support (Service Desk)Education: high_schoolSkills: ["Communication","Problem-solving","Organizational skills","Focus","Composure"]

Support Manheim auction operations by using AS400 to record lane and simulcast bid amounts, enter and verify vehicle and customer data, process sold units, and coordinate with the auctioneer virtually to ensure the system matches the vehicle sale. Obtain required customer signatures, verify run order, handle late titles via calls and email, and use Salesforce for title-absent support while responding to customer requests through phone, email, chat, and tickets.

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FursaFursa
AutoTrader.com
AutoTrader.com
5 days ago

Part Time Auction Support Specialist (Manheim)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Support Manheim auction operations by using AS400 to record lane and simulcast bid amounts, enter and verify vehicle and customer data, process sold units, and coordinate with the auctioneer virtually to ensure the system matches the vehicle sale. Obtain required customer signatures, verify run order, handle late titles via calls and email, and use Salesforce for title-absent support while responding to customer requests through phone, email, chat, and tickets.
Location: United States
Workplace: Onsite
Employment Type: Part time
Job Function: Customer Support (Service Desk)
Seniority: Entry level

Key Responsibilities

  • •Use AS400 to record lane and simulcast bid amounts, enter customer data, process sold units, and verify/enter lights.
  • •Work with the auctioneer virtually to confirm system information accurately represents vehicles during sales.
  • •Verify vehicle run order to ensure vehicles are keyed and sold correctly.
  • •Operate monitor virtually and review simulcast bids with the auctioneer.
  • •Handle late titles by calling and emailing, provide title-absent support via Salesforce, and respond to customer requests through phone, email, chat, and ticketing.

Pay and Benefits

Salary: USD 16.63 - 24.9 hourly
Perks:Health InsuranceDentalVision401kPaid LeaveParental Leave

Key Requirements

  • •High school diploma or GED.
  • •Generally less than 2 years of experience.
  • •Effective communication skills.
  • •Strong problem-solving and organizational skills.
  • •Ability to remain focused and composed during fast-paced sale-day activities.
Education:High School
Skills:CommunicationProblem-solvingOrganizational skillsFocusComposure
Languages:Spanish
Tech Stack:AS400Salesforce

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

AutoTrader.com
Operates a leading online marketplace for buying and selling new and used vehicles, connecting consumers, dealers, and automotive service providers with vehicle listings, pricing tools, reviews, and financing resources.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Atlanta, United States
Founded: 1997
WebsiteLinkedIn