Teller

KeyCorp
United States
Workplace: OnsiteFull timeUSD 18 - 23.08 hourlyFunction: Customer Support (Service Desk)Education: high_schoolSkills: ["Client service","Problem-solving","Sales and service skills","Integrity","Time management"]

Provide in-branch, in-person client service by welcoming customers, completing accurate teller transactions, and resolving servicing issues. Listen for financial needs during client conversations, then transition customers to a banker using financial wellness tools. Maintain compliance with banking regulations, audit and security procedures, balance cash drawers, and stay current on product guides, fees, and policies. Participate in branch huddles and debriefs, and support weekend coverage as directed.

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FursaFursa
KeyCorp
KeyCorp
23 hours ago

Teller

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live

Job Summary

Provide in-branch, in-person client service by welcoming customers, completing accurate teller transactions, and resolving servicing issues. Listen for financial needs during client conversations, then transition customers to a banker using financial wellness tools. Maintain compliance with banking regulations, audit and security procedures, balance cash drawers, and stay current on product guides, fees, and policies. Participate in branch huddles and debriefs, and support weekend coverage as directed.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)

Key Responsibilities

  • •Perform teller functions efficiently, effectively, and accurately in an in-person branch setting.
  • •Welcome clients, assist with account transactions, and address servicing needs.
  • •Proactively identify and resolve client servicing issues, escalating as needed.
  • •Listen for financial wellness opportunities and transition clients to a banker for deeper conversations.
  • •Follow compliance, audit, and security procedures; balance the cash drawer and maintain required knowledge of products, fees, and policies.

Pay and Benefits

Salary: USD 18 - 23.08 hourly

Key Requirements

  • •High school diploma, GED, or equivalent business experience (required).
  • •Experience in a client service role (required).
  • •Experience in cash handling (required).
  • •General understanding of PC with Windows-based applications and a calculator (required).
  • •Ability to follow compliance, audit, and security procedures, including balancing cash within guidelines.
Experience:BankingClient serviceCash handling
Education:High School
Skills:Client serviceProblem-solvingSales and service skillsIntegrityTime management
Licenses:Notary License
Certifications:Notary License
Tech Stack:WindowsPC applicationsCalculator

Company Brief

KeyCorp
KeyCorp operates KeyBank, providing retail and commercial banking, lending, wealth management, and investment services to individuals, businesses, and institutions across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cleveland, United States
Founded: 1849
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn