Key Account Manager

Choithrams GCC
Dubai
Workplace: OnsiteFull timeFunction: Customer Success & Account Management0Skills: ["Communication","Negotiation","Relationship management","Strategic planning","Analytical problem-solving"]

Own KPI delivery for assigned key accounts by driving sales volume/value, market share, and ROI on trade spend. Lead business development activities including BDAs and negotiations, ensuring in-store execution, timely accounts receivable follow-up, and quarterly business reviews. Collaborate closely with principals, customers, and internal sales/merchandising teams, using audit insights to improve performance. Manage and train a direct-report team while maintaining full confidentiality of sensitive information.

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FursaFursa
Choithrams GCC
Choithrams GCC
2 months ago

Key Account Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 23 hours agoStatus: Live

Job Summary

Own KPI delivery for assigned key accounts by driving sales volume/value, market share, and ROI on trade spend. Lead business development activities including BDAs and negotiations, ensuring in-store execution, timely accounts receivable follow-up, and quarterly business reviews. Collaborate closely with principals, customers, and internal sales/merchandising teams, using audit insights to improve performance. Manage and train a direct-report team while maintaining full confidentiality of sensitive information.
Location: Dubai
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Execute KPI targets for assigned key accounts to achieve sales volume/value, market share, and targeted ROI.
  • •Lead and close BDAs and related negotiations with principals/customers, ensuring mirrored in-store strategies and gap resolution.
  • •Build and maintain distribution by SKU/account to minimize lost sales and monitor competition for market feedback.
  • •Conduct structured interfaces (including quarterly business reviews) and proactively use ACN audit reports to improve account performance.
  • •Lead, develop, train, and manage a team of direct reportees while recording meeting minutes and following up on action points.

Key Requirements

  • •MBA or minimum graduate in any discipline (preferably commerce).
  • •Up to 2 years of Sales/Trade marketing management in local FMCG or 5 years as Key Account Executive or 3 years as MT Sales Supervisor.
  • •UAE driving licence.
  • •Fluency/working knowledge in MS Office with numerical skills.
  • •Written & spoken English; spoken Hindi; numerical and communication/presentation skills.
Experience:0FMCG
Skills:CommunicationNegotiationRelationship managementStrategic planningAnalytical problem-solving
Languages:EnglishHindiMalayalamArabic
Tech Stack:MS OfficeSAPCRM

Company Brief

Choithrams GCC
Choithrams is a long-established GCC supermarket chain and food distributor operating retail stores, logistics, and production facilities across the UAE, Bahrain, Qatar and Oman, offering grocery, fresh produce, bakery, butchery and branded/private-label products.
Industry: Retail (Offline)
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Dubai, United Arab Emirates
Founded: 1944
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