Sr. Manager, Renewal Revenue Strategy & Operations

Elastic
United States
Workplace: OnsiteFull timeUSD 128,200 - 202,900 annuallyFunction: Strategy & Corporate DevelopmentExperience: 8+ yearsEducation: bachelorsSkills: ["Leadership","Communication","Mentorship","Strategic thinking","Collaboration"]

Own the strategy and continuous improvement of global renewal operations, partnering with Sales, Finance, Field Engineering, and Marketing to optimize renewal rates. Lead annual planning, early warning indicators, and scalable data/AI-driven workflow recommendations to strengthen the renewal lifecycle and proactively address risks, while advising senior leadership on performance and opportunities.

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FursaFursa
Elastic
Elastic
2 days ago

Sr. Manager, Renewal Revenue Strategy & Operations

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Last checked: 3 hours agoStatus: Live

Job Summary

Own the strategy and continuous improvement of global renewal operations, partnering with Sales, Finance, Field Engineering, and Marketing to optimize renewal rates. Lead annual planning, early warning indicators, and scalable data/AI-driven workflow recommendations to strengthen the renewal lifecycle and proactively address risks, while advising senior leadership on performance and opportunities.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Strategy & Corporate Development
Seniority: Sr. Manager level

Key Responsibilities

  • •Facilitate annual planning, including coverage models, compensation design, quota setting, and headcount strategies.
  • •Lead initiatives to improve company policy and processes, enhance system/data analytics, and apply AI to generate insights into renewal performance and trends.
  • •Coordinate with Sales, Finance, Field Engineering, and others to drive a one-team approach to renewals and associated cross-sell/upsell opportunities and risks.
  • •Design targeted recommendations that align cross-functional teams to strategic renewal initiatives and pioneer AI-driven data/workflow solutions.
  • •Advise senior leadership on performance, challenges, and opportunities while building early warning indicators to ensure scalable renewal operations.

Pay and Benefits

Salary: USD 128,200 - 202,900 annually
Equity and Bonus:Equity
Perks:Equity401kHealth InsuranceParental Leave

Key Requirements

  • •Minimum of 8 years experience in renewals, sales operations, or a related field in the software or technology industry.
  • •Proven track record leading teams and driving strategic process improvements in a global, matrixed environment.
  • •Highly analytical, data-driven approach with the ability to build a pragmatic roadmap and actionable next steps.
  • •Strong leadership and communications, able to lead through influence and collaborate with senior leadership.
  • •Systems thinking experience and ability to understand upstream/downstream impacts across cross-functional teams and processes.
Experience:8+ yearsRenewalsSales operations
Education:Bachelor's in Business, Management, or a related field
Skills:LeadershipCommunicationMentorshipStrategic thinkingCollaboration
Languages:English
Tech Stack:Salesforce.comMicrosoft Office SuiteClariGongSeismicClaudeGeminiAppscripts

Company Brief

Elastic
Builds the Elastic Stack (Elasticsearch, Kibana, Beats, Logstash) and provides search, observability, and security solutions that enable organizations to search, analyze, and protect data in real time across applications, infrastructure, and enterprises.
Industry: Data Infrastructure
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Amsterdam, Netherlands
Founded: 2012
WebsiteLinkedIn