Lead Supervisor I

Tapestry
Texas
Workplace: OnsiteFull timeUSD 16 - 24.75Function: Administration & Executive AssistanceExperience: 1+ yearsSkills: ["Leadership","Customer focus","Interpersonal communication","Drive for results","Dealing with ambiguity"]

Lead and coach on the sales floor to achieve store sales targets and deliver an exceptional customer experience. Serve as a brand ambassador for Coach values, implement company initiatives, and help drive store operations. Use sales data to identify trends and recommend improvements, while recruiting, training, and providing performance feedback to develop team members. Support HR and conflict resolution as needed to maintain an inclusive, customer-centric environment.

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FursaFursa
Tapestry
Tapestry
2 months ago

Lead Supervisor I

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live
Reposted: similar role first listed 4 months ago

Job Summary

Lead and coach on the sales floor to achieve store sales targets and deliver an exceptional customer experience. Serve as a brand ambassador for Coach values, implement company initiatives, and help drive store operations. Use sales data to identify trends and recommend improvements, while recruiting, training, and providing performance feedback to develop team members. Support HR and conflict resolution as needed to maintain an inclusive, customer-centric environment.
Location: Texas
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Maintain a strong leadership presence on the sales floor to achieve sales targets and deliver exceptional customer experiences.
  • •Serve as a brand ambassador, embody Coach values, increase brand awareness, and support full store operations.
  • •Monitor and analyze sales data to identify trends, make recommendations, and implement strategies to improve store performance and KPIs.
  • •Support recruiting, interviewing, performance evaluation, and high-level training; provide feedback and hold the team accountable for goals.
  • •Support team HR and conflict resolution when leadership team is absent, and enforce company and store policies and procedures.

Pay and Benefits

Salary: USD 16 - 24.75
Perks:Health InsuranceDentalVision401kParental LeaveCommuter BenefitsDisability InsuranceTuition Assistance

Key Requirements

  • •1+ years of equivalent experience managing competitive retail space at the Lead Supervisor level.
  • •Ability to regularly lift at least 25 lbs and occasionally up to 50 lbs, and to bend, reach, stretch, climb, kneel, and move around the sales floor and stockroom.
Experience:1+ yearsRetail
Skills:LeadershipCustomer focusInterpersonal communicationDrive for resultsDealing with ambiguity

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
Glassdoor
Glassdoor: 3.7
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