DTICI_Global SIAM_OCM_T8
Bengaluru
Workplace: HybridFull timeFunction: OtherExperience: 6-8 yearsEducation: bachelorsSkills: ["Stakeholder management","Communication","Training delivery","Change readiness assessment","User adoption"]Own organizational change management efforts for business, process, and technology transformations. Conduct change impact assessments and readiness analysis, engage key stakeholders (including senior leadership), and design communication and engagement plans. Create and deliver training and enablement initiatives to drive user adoption, reduce resistance, and sustain change. Track change KPIs and adoption metrics using tools like ServiceNow, Power BI, and Microsoft Teams, and support digital transformation/ITSM/SIAM initiatives.

