TM Credit & Collect-T2-II
American Express
Gurugram
Workplace: HybridFull timeFunction: Banking, Lending & CreditEducation: high_schoolSkills: ["Communication","Negotiation","Empathy","Patience","Handling difficult conversations","Working under pressure","Teamwork","Independent work","Adaptability"]Join the Consumer & Small Business Credit team in a collections role supporting customers across Australia and New Zealand. You’ll provide exceptional customer service while conducting collections-related conversations and account management, ensuring adherence to credit policies and minimizing losses. The role includes assessing customers’ financial situations to offer hardship solutions, documenting collection activities accurately, and participating in training and ongoing guidance.
