Creative Operations Manager

HelloFresh
New York
Workplace: OnsiteFull timeUSD 101,430 - 117,300 annuallyFunction: Business OperationsExperience: 5+ yearsEducation: bachelorsSkills: ["Communication","Stakeholder management","Relationship-building","Process improvement","Risk management"]

Lead end-to-end creative operations for HelloFresh’s global brand portfolio, partnering with Marketing, Creative, Production, Lifecycle Marketing, Product Marketing, Packaging, and agencies. Own integrated project planning and delivery across digital, print, packaging, video, photography, CRM, and lifecycle campaigns—managing capacity, governance, workflows, and systems. Use reporting and retrospectives to drive operational excellence, speed-to-market improvements, and data-driven decision-making.

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FursaFursa
HelloFresh
HelloFresh
4 days ago

Creative Operations Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live
Reposted: similar role first listed 2 weeks ago

Job Summary

Lead end-to-end creative operations for HelloFresh’s global brand portfolio, partnering with Marketing, Creative, Production, Lifecycle Marketing, Product Marketing, Packaging, and agencies. Own integrated project planning and delivery across digital, print, packaging, video, photography, CRM, and lifecycle campaigns—managing capacity, governance, workflows, and systems. Use reporting and retrospectives to drive operational excellence, speed-to-market improvements, and data-driven decision-making.
Location: New York
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Own end-to-end creative operations, managing project planning and execution from intake through final asset release across channels and formats
  • •Lead operational delivery for major business priorities (e.g., peak campaigns, product launches, refreshed meal photography, packaging and partnership initiatives) ensuring on-time milestones
  • •Partner with cross-functional teams and external agency partners to align priorities, timelines, deliverables, and business objectives
  • •Forecast work and manage capacity by balancing resources, identifying resourcing risks, and recommending freelance or agency support as needed
  • •Drive operational excellence by improving workflows, governance, systems, and reporting across concurrent initiatives

Pay and Benefits

Salary: USD 101,430 - 117,300 annually
Perks:401kPaid LeaveParental LeaveHealth Insurance

Key Requirements

  • •5+ years of experience in Creative Operations, Creative Project Management, or integrated marketing operations, including managing creative workflows in-house, an agency, or studio environment
  • •Bachelor's degree required
  • •Demonstrated experience leading complex, cross-functional marketing initiatives from planning through execution
  • •Strong understanding of integrated creative workflows across digital, print, packaging, photography, and video production
  • •Experience using project management platforms such as Airtable, Jira, Asana, Monday.com, Workfront, or similar tools
Experience:5+ years
Education:Bachelor's
Skills:CommunicationStakeholder managementRelationship-buildingProcess improvementRisk management
Languages:English
Tech Stack:AirtableJiraAsanaMonday.comWorkfrontCRM

Company Brief

HelloFresh
HelloFresh is a meal-kit and food subscription company that delivers fresh ingredients and recipes to consumers, offering convenient home-cooked meals through weekly subscription boxes across multiple international markets.
Industry: FoodTech
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Berlin, Germany
Founded: 2011
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn