IT Intern – Gadget & Tech Support Operations

Instawork
Bengaluru
Workplace: OnsiteFull timeFunction: Customer Support (Service Desk)Skills: ["Troubleshooting","Communication","Detail-oriented","Multitasking","Problem-solving"]

An IT Intern will handle end-to-end gadget management and tech support for data collectors and internal coordinators, including iPhones, SD cards, and Apple IDs. The role ensures uninterrupted video data collection with 24/7 shifts, troubleshooting, data transfers, and ensuring gadgets are deployment-ready, while coordinating with inventory and ops teams.

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FursaFursa
Instawork
Instawork
7 months ago

IT Intern – Gadget & Tech Support Operations

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live

Job Summary

An IT Intern will handle end-to-end gadget management and tech support for data collectors and internal coordinators, including iPhones, SD cards, and Apple IDs. The role ensures uninterrupted video data collection with 24/7 shifts, troubleshooting, data transfers, and ensuring gadgets are deployment-ready, while coordinating with inventory and ops teams.
Location: Bengaluru
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Intern level

Key Responsibilities

  • •Handle and manage IT gadgets including iPhones, SD cards, and SD card readers.
  • •Set up and manage Apple IDs / Apple accounts on iPhones as per project requirements.
  • •Perform basic to advanced troubleshooting for iPhone, SD card, and data transfer issues.
  • •Upload video data from SD cards to rigs/systems, ensuring data integrity.
  • •Format SD cards post data upload following defined SOPs.

Key Requirements

  • •Strong hands-on knowledge of iPhones and iOS ecosystem.
  • •Experience or familiarity with Apple ID creation and management.
  • •Basic understanding of data transfer, storage devices, and formatting.
  • •Good troubleshooting and problem-solving skills.
  • •Comfortable working with multiple devices simultaneously.
Skills:TroubleshootingCommunicationDetail-orientedMultitaskingProblem-solving
Languages:English
Tech Stack:IPhoneIOSApple IDGoogle Sheets

Company Brief

Instawork
Operates a marketplace connecting hourly workers with shift-based jobs in hospitality, events, retail, and logistics, providing hiring, scheduling, and payroll tools to businesses and flexible work opportunities to professionals.
Industry: HR Tech
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Funding: Series C
Headquarters: San Francisco, United States
Founded: 2015
WebsiteLinkedIn