Senior Customer Development Representative (Beijing, BJ, CN, 100034)

HSBC
Beijing
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringEducation: bachelorsSkills: ["Interpersonal skills","Presentation skills","Service mindset","Sales attitude","Persuasiveness"]

Proactively manage a portfolio of clients as a trusted advisor, leading strategic conversations at portfolio level and delivering creative, flexible customer solutions. Close sales and then properly hand off relationships to relationship managers. Provide excellent customer service by resolving enquiries and complaints to satisfaction, while supporting team knowledge-sharing and contributing to continuous improvement. Ensure fair outcomes for customers and maintain orderly, transparent market operations.

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FursaFursa
HSBC
HSBC
22 hours ago

Senior Customer Development Representative (Beijing, BJ, CN, 100034)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 22 hours agoStatus: Live

Job Summary

Proactively manage a portfolio of clients as a trusted advisor, leading strategic conversations at portfolio level and delivering creative, flexible customer solutions. Close sales and then properly hand off relationships to relationship managers. Provide excellent customer service by resolving enquiries and complaints to satisfaction, while supporting team knowledge-sharing and contributing to continuous improvement. Ensure fair outcomes for customers and maintain orderly, transparent market operations.
Location: Beijing
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Proactively manage a complex client portfolio and act as a trusted advisor for strategic client dialogues.
  • •Lead portfolio-level understanding of business requirements and deliver creative, flexible customer solutions.
  • •Hand over customer relationships properly to relationship managers after closing sales.
  • •Provide excellent customer service and ensure enquiries and complaints are resolved accurately and effectively.
  • •Participate in team building activities and contribute suggestions to improve work.

Key Requirements

  • •University degree or above (recognized by the state).
  • •Strong interpersonal and effective presentation skills.
  • •Well-developed service and sales attitude with the ability to work under pressure.
  • •Presentable, outgoing, and persuasive.
  • •Good oral and written English is preferable.
Education:Bachelor's
Skills:Interpersonal skillsPresentation skillsService mindsetSales attitudePersuasiveness
Languages:English

Company Brief

HSBC
Global banking and financial services organisation offering retail, commercial, corporate and investment banking, wealth management, and global markets services across Europe, Asia, the Americas and the Middle East.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1865
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn