Pharmacist, Quality Oversight and Compliance

Serve as the onsite point of contact for managing product quality complaints and adverse events tied to compounded products and third-party pharmacy partners. Review, investigate, and document complaints according to state and federal rules, collaborate with cross-functional teams on corrective actions and continuous quality improvement, and support BOP/FDA inspections and records requests. Lead patient outreach and counseling as needed and turn complaint data into CQI reporting and workflow improvements.