Senior Banking Account Manager

Northern Trust
Chicago
Workplace: HybridFull timeUSD 74,200 - 126,200 annuallyFunction: Customer Success & Account ManagementExperience: 1-2 yearsEducation: bachelorsSkills: ["Communication","Judgment","Problem-solving","Prioritization","Attention to detail"]

Support commercial banking clients by coordinating daily account servicing, transaction processing, documentation, reporting, and issue resolution. Partner with Relationship Managers, service teams, and internal stakeholders to develop action plans, execute timely follow-up, and communicate accurately. Maintain required records, fees, balances, and client documentation, monitor operations and reports, and research contracts and syndicated loan materials to confirm account setup and respond to inquiries.

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FursaFursa
Northern Trust
Northern Trust
13 hours ago

Senior Banking Account Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Support commercial banking clients by coordinating daily account servicing, transaction processing, documentation, reporting, and issue resolution. Partner with Relationship Managers, service teams, and internal stakeholders to develop action plans, execute timely follow-up, and communicate accurately. Maintain required records, fees, balances, and client documentation, monitor operations and reports, and research contracts and syndicated loan materials to confirm account setup and respond to inquiries.
Location: Chicago
Workplace: Hybrid
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Coordinate daily account servicing and administration for commercial banking clients.
  • •Process transactions, resolve inquiries, obtain documentation, and maintain accurate client and account information.
  • •Develop action plans for client requests and ensure timely follow-up, execution, and communication.
  • •Partner with Relationship Managers, servicing teams, and internal stakeholders to support client delivery.
  • •Monitor banking operations, reports, tickets, and documentation; research client records, contracts, and agreements to answer inquiries and confirm account setup.

Pay and Benefits

Salary: USD 74,200 - 126,200 annually
Equity and Bonus:Equity
Perks:Health InsuranceDentalVision401kPensionPaid LeaveParental LeaveLife Insurance

Key Requirements

  • •Bachelor’s degree preferred, or equivalent combination of education and relevant experience.
  • •1 to 2 years of experience in client servicing, account administration, or transaction processing within financial services.
  • •Strong communication, judgment, and problem-solving skills with a focus on responsive client service.
  • •Ability to manage multiple priorities, navigate systems, and work accurately in a fast-paced environment.
  • •Preferred experience supporting commercial banking, loan operations/credit administration, treasury services, or financial services client servicing.
Experience:1-2 yearsFinancial servicesCommercial bankingClient servicingLoan operationsSyndicated lending
Education:Bachelor's
Skills:CommunicationJudgmentProblem-solvingPrioritizationAttention to detail

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Northern Trust
Global financial services firm providing wealth management, asset servicing, asset management, and banking solutions to institutions, corporations, and affluent individuals, with a focus on custody, investment management, and technology-driven services.
Industry: Asset Management
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Chicago, United States
Founded: 1889
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