Applied Materials

4 weeks ago

Global Product Support (GPS) Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Reposted: first listed 1 day ago

Job Summary

Develop procedures and Best Known Methods to service new semiconductor equipment, contribute to reliability and failure-analysis processes, and troubleshoot field issues with Engineering and Manufacturing. Own or participate in chamber Build & Test activities, CAPA, and FMECA, and create technical documentation for installation, retrofit, and maintenance. Enable successful customer onboarding by preparing training for customer and internal technical teams prior to equipment ELS shipment.

Location: Singapore

Workplace: Onsite

Employment Type: Full time

Job Function: Communications, PR & Community

Seniority: Mid level

Key Responsibilities

•Develop procedures and Best Known Methods to service new products.
•Contribute to the FMECA process and participate in or own first chamber Build & Test activities in the Apps lab.
•Solve issues or partner with Engineering to address issues identified, including collaborating with Manufacturing on new product final test procedures (if required).
•Partner with Quality & Reliability to review Top Field Issues and participate in or own the CAPA process.
•Develop and document installation, retrofit, and maintenance procedures (Technical Product Manuals), create troubleshooting materials, and train customer/internal engineering teams prior to ELS shipment.

Key Requirements

•More than 5 years of relevant experience in the semiconductor industry.
•Prior semiconductor equipment experience, especially thin film (CVD/PVD) tools.
•Excellent communication and interpersonal skills.
•Ability to liaise confidently with internal and external stakeholders of various seniorities.
•Experience developing procedures and training materials for technical support activities.

Experience:5+ yearsSemiconductor industrySemiconductor equipmentThin filmCVDPVD

Skills:CommunicationInterpersonal skillsStakeholder management

Tech Stack:Thin filmCVDPVDFMECACAPA

Company Brief

Applied Materials

Provides semiconductor manufacturing equipment, services, and software used to build advanced chips and display technologies. Its tools support materials engineering, deposition, etching, inspection, and process control for major electronics manufacturers worldwide.

Industry: Industrial Machinery

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Santa Clara, United States

Founded: 1967

Glassdoor: 3.9

Website LinkedIn Glassdoor

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Applied Materials

4 weeks ago

Global Product Support (GPS) Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Reposted: first listed 1 day ago

Job Summary

Location: Singapore

Workplace: Onsite

Employment Type: Full time

Job Function: Communications, PR & Community

Seniority: Mid level

Key Responsibilities

•Develop procedures and Best Known Methods to service new products.
•Contribute to the FMECA process and participate in or own first chamber Build & Test activities in the Apps lab.
•Solve issues or partner with Engineering to address issues identified, including collaborating with Manufacturing on new product final test procedures (if required).
•Partner with Quality & Reliability to review Top Field Issues and participate in or own the CAPA process.
•Develop and document installation, retrofit, and maintenance procedures (Technical Product Manuals), create troubleshooting materials, and train customer/internal engineering teams prior to ELS shipment.

Key Requirements

•More than 5 years of relevant experience in the semiconductor industry.
•Prior semiconductor equipment experience, especially thin film (CVD/PVD) tools.
•Excellent communication and interpersonal skills.
•Ability to liaise confidently with internal and external stakeholders of various seniorities.
•Experience developing procedures and training materials for technical support activities.

Experience:5+ yearsSemiconductor industrySemiconductor equipmentThin filmCVDPVD

Skills:CommunicationInterpersonal skillsStakeholder management

Tech Stack:Thin filmCVDPVDFMECACAPA

Company Brief

Applied Materials

Industry: Industrial Machinery

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Santa Clara, United States

Founded: 1967

Glassdoor: 3.9

Website LinkedIn Glassdoor