Area Service Manager, Specialized Receivables

Huntington Bancshares
Columbus, Houston, Dallas, Alabama
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceExperience: 3+ yearsEducation: bachelorsSkills: ["Leadership","Client experience","Operational excellence","Problem-solving","Communication"]

Lead the Treasury Management Service & Onboarding teams supporting specialized receivables solutions, including SafeCash, Integrated Receivables, and EBPP. Own onboarding, implementation, servicing, and support execution for commercial clients, driving operational excellence, service performance, and client satisfaction. Serve as escalation point for complex implementations and partner with Sales, Product, Operations, Risk, Compliance, and Technology to improve processes, drive adoption, and ensure regulatory adherence across products.

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Huntington Bancshares
Huntington Bancshares
4 days ago

Area Service Manager, Specialized Receivables

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Last checked: 19 hours agoStatus: Live

Job Summary

Lead the Treasury Management Service & Onboarding teams supporting specialized receivables solutions, including SafeCash, Integrated Receivables, and EBPP. Own onboarding, implementation, servicing, and support execution for commercial clients, driving operational excellence, service performance, and client satisfaction. Serve as escalation point for complex implementations and partner with Sales, Product, Operations, Risk, Compliance, and Technology to improve processes, drive adoption, and ensure regulatory adherence across products.
Location: Columbus, Houston, Dallas, Alabama
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Provide leadership, direction, and oversight for teams responsible for onboarding, implementation, servicing, and support of SafeCash, Integrated Receivables, and EBPP solutions.
  • •Direct day-to-day operations to ensure timely, accurate, and high-quality execution of client onboarding, maintenance, service requests, and issue resolution.
  • •Partner with Treasury Management Sales, Product, Operations, Risk, Compliance, and Technology teams to support business growth and product expansion initiatives.
  • •Serve as the escalation point for complex, high-profile, or high-risk client implementations and servicing operational issues.
  • •Drive operational excellence by monitoring service levels, productivity metrics, quality standards, and client satisfaction results; identify and implement process improvements and change initiatives.

Key Requirements

  • •Bachelor's degree.
  • •3+ years of Treasury Management, Payments, Cash Management, or Commercial Banking experience supporting receivables solutions (e.g., SafeCash, Integrated Receivables, EBPP, Lockbox, Remote Deposit Capture, or related payment technologies).
  • •3+ years of leadership or management experience.
  • •3+ years of experience managing client onboarding, implementation, servicing, or support functions.
  • •3+ years of experience leading cross-functional initiatives and managing multiple priorities in a fast-paced environment.
Experience:3+ years
Education:Bachelor's
Skills:LeadershipClient experienceOperational excellenceProblem-solvingCommunication

Company Brief

Huntington Bancshares
Regional bank holding company providing commercial and consumer banking, payments, wealth management, and lending services across the Midwestern and select other U.S. markets. It serves individuals, small businesses, and corporate clients through branches and digital channels.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Columbus, United States
Founded: 1866
WebsiteLinkedIn