Fiserv

20 hours ago

Production Control - Sr Associate

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 20 hours agoStatus: Live

Job Summary

Support collections and recovery operations by processing bankruptcy files, managing funding diversions, coordinating UCC filings and account placements, and resolving Client360 tickets. Monitor production queues, run daily operational reports, and identify aging or exception items for timely escalation. Review transactions, payments, contracts, and documentation to research and resolve inquiries, partnering with internal teams to maintain process continuity and improve service delivery.

Location: India

Workplace: Onsite

Employment Type: Full time

Job Function: Manufacturing & Production Operations

Seniority: Mid level

Key Responsibilities

•Process bankruptcy files, funding diversions, UCC filings, account placements, and related collections or recovery activity per established procedures.
•Review transactions, payments, contracts, account records, and supporting documentation to research issues, validate information, and resolve inquiries.
•Monitor production queues and run daily operational reports to identify aging or exception items and escalate risks or service-level concerns.
•Create, track, research, and resolve Client360 tickets and complaint-related requests with accurate documentation and timely follow-up.
•Partner with internal teams to support payment resolution, process continuity, administrative requests, special projects, and continuous improvement efforts.

Key Requirements

•At least 3 years of experience in collections, recovery, financial operations, client service, case management, or operational support.
•Proficiency with Microsoft Office, especially Excel and Outlook; experience with case management tools is preferred.
•Strong attention to detail, accuracy, organization, and follow-through.
•Ability to manage high-volume operational work, prioritize competing requests, and meet deadlines.
•Strong research, analytical, and problem-solving skills across multiple systems and data sources.

Experience:CollectionsRecoveryFinancial operationsClient service

Education:Bachelor's

Skills:Attention to detailSound judgmentOrganizationPrioritizationProblem-solving

Tech Stack:Microsoft OfficeExcelOutlook

Company Brief

Fiserv

Provides payments, processing services, risk management, and core banking technology to financial institutions, merchants, and businesses worldwide, enabling digital payments, account processing, and financial services integration.

Industry: Fintech Infrastructure

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Brookfield, United States

Founded: 1984

Website LinkedIn

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Fiserv

20 hours ago

Production Control - Sr Associate

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 20 hours agoStatus: Live

Job Summary

Location: India

Workplace: Onsite

Employment Type: Full time

Job Function: Manufacturing & Production Operations

Seniority: Mid level

Key Responsibilities

•Process bankruptcy files, funding diversions, UCC filings, account placements, and related collections or recovery activity per established procedures.
•Review transactions, payments, contracts, account records, and supporting documentation to research issues, validate information, and resolve inquiries.
•Monitor production queues and run daily operational reports to identify aging or exception items and escalate risks or service-level concerns.
•Create, track, research, and resolve Client360 tickets and complaint-related requests with accurate documentation and timely follow-up.
•Partner with internal teams to support payment resolution, process continuity, administrative requests, special projects, and continuous improvement efforts.

Key Requirements

•At least 3 years of experience in collections, recovery, financial operations, client service, case management, or operational support.
•Proficiency with Microsoft Office, especially Excel and Outlook; experience with case management tools is preferred.
•Strong attention to detail, accuracy, organization, and follow-through.
•Ability to manage high-volume operational work, prioritize competing requests, and meet deadlines.
•Strong research, analytical, and problem-solving skills across multiple systems and data sources.

Experience:CollectionsRecoveryFinancial operationsClient service

Education:Bachelor's

Skills:Attention to detailSound judgmentOrganizationPrioritizationProblem-solving

Tech Stack:Microsoft OfficeExcelOutlook

Company Brief

Fiserv

Industry: Fintech Infrastructure

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Brookfield, United States

Founded: 1984

Website LinkedIn