Production Control - Sr Associate

Fiserv
India
Workplace: OnsiteFull timeFunction: Manufacturing & Production OperationsEducation: bachelorsSkills: ["Attention to detail","Sound judgment","Organization","Prioritization","Problem-solving"]

Support collections and recovery operations by processing bankruptcy files, managing funding diversions, coordinating UCC filings and account placements, and resolving Client360 tickets. Monitor production queues, run daily operational reports, and identify aging or exception items for timely escalation. Review transactions, payments, contracts, and documentation to research and resolve inquiries, partnering with internal teams to maintain process continuity and improve service delivery.

This position is no longer accepting applications.

  • See live roles at Fiserv
  • Search all live jobs
  • Browse companies, collections, and locations hiring now
Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa

This position is no longer accepting applications.

See live roles at FiservSearch all live jobsBrowse companies, collections, and locations hiring now

Fiserv
Fiserv
1 month ago

Production Control - Sr Associate

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 20 hours agoStatus: Closed

Job Summary

Support collections and recovery operations by processing bankruptcy files, managing funding diversions, coordinating UCC filings and account placements, and resolving Client360 tickets. Monitor production queues, run daily operational reports, and identify aging or exception items for timely escalation. Review transactions, payments, contracts, and documentation to research and resolve inquiries, partnering with internal teams to maintain process continuity and improve service delivery.
Location: India
Workplace: Onsite
Employment Type: Full time
Job Function: Manufacturing & Production Operations
Seniority: Mid level

Key Responsibilities

  • •Process bankruptcy files, funding diversions, UCC filings, account placements, and related collections or recovery activity per established procedures.
  • •Review transactions, payments, contracts, account records, and supporting documentation to research issues, validate information, and resolve inquiries.
  • •Monitor production queues and run daily operational reports to identify aging or exception items and escalate risks or service-level concerns.
  • •Create, track, research, and resolve Client360 tickets and complaint-related requests with accurate documentation and timely follow-up.
  • •Partner with internal teams to support payment resolution, process continuity, administrative requests, special projects, and continuous improvement efforts.

Key Requirements

  • •At least 3 years of experience in collections, recovery, financial operations, client service, case management, or operational support.
  • •Proficiency with Microsoft Office, especially Excel and Outlook; experience with case management tools is preferred.
  • •Strong attention to detail, accuracy, organization, and follow-through.
  • •Ability to manage high-volume operational work, prioritize competing requests, and meet deadlines.
  • •Strong research, analytical, and problem-solving skills across multiple systems and data sources.
Experience:CollectionsRecoveryFinancial operationsClient service
Education:Bachelor's
Skills:Attention to detailSound judgmentOrganizationPrioritizationProblem-solving
Tech Stack:Microsoft OfficeExcelOutlook

Company Brief

Fiserv
Provides payments, processing services, risk management, and core banking technology to financial institutions, merchants, and businesses worldwide, enabling digital payments, account processing, and financial services integration.
Industry: Fintech Infrastructure
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Brookfield, United States
Founded: 1984
WebsiteLinkedIn