Builder Manager

Salesforce
Brussels
Workplace: HybridFull timeFunction: Design (Product/UX/UI/Visual)Skills: ["Leadership","Engineering excellence","Mentoring","Executive communication","Problem-solving"]

Lead a portfolio of technical AI specialists delivering Agentforce solutions inside complex enterprise customer environments. You manage a blended delivery team of Forward Deployed Engineers and Deployment Strategists, set engineering standards, unblock escalations, and scale the talent shipping production AI. Partner with Product and Engineering on pilots and beta rollouts, ensure fast movement from sketch to deployable, and drive executive-level customer adoption across deployments.

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FursaFursa
Salesforce
Salesforce
1 month ago

Builder Manager

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 18 hours agoStatus: Live

Job Summary

Lead a portfolio of technical AI specialists delivering Agentforce solutions inside complex enterprise customer environments. You manage a blended delivery team of Forward Deployed Engineers and Deployment Strategists, set engineering standards, unblock escalations, and scale the talent shipping production AI. Partner with Product and Engineering on pilots and beta rollouts, ensure fast movement from sketch to deployable, and drive executive-level customer adoption across deployments.
Location: Brussels
Workplace: Hybrid
Employment Type: Full time
Job Function: Design (Product/UX/UI/Visual)
Seniority: Manager level

Key Responsibilities

  • •Directly manage and grow a team of technical AI specialists deploying Agentforce solutions, including capacity planning, talent acquisition, and staffing.
  • •Set engineering standards and serve as the final technical escalation point across the Salesforce platform, advanced LLM techniques, data pipelines, and agentic orchestration.
  • •Unblock complex customer deployments by addressing data readiness, tool integration, and multi-agent orchestration challenges while codifying repeatable delivery methodologies.
  • •Recruit, mentor, and develop Technical and Strategic Builders, fostering an inclusive, psychologically safe engineering culture focused on production-quality systems.
  • •Drive executive-level relationships and cross-functional alignment to ensure Agentforce activation, rollout, and sustained production value, moving customers from pilot to production quickly.

Key Requirements

  • •4+ years of direct people management or high-impact technical leadership steering cross-functional engineering or technical teams, including hiring, mentoring, and scaling talent.
  • •Deep architectural understanding of AI and LLMs, plus hands-on experience with enterprise software implementation, data modeling, API integration, and AI deployments.
  • •Direct, hands-on experience architecting or deploying Salesforce Data Cloud and the Agentforce platform, including orchestrating for enterprise scale.
  • •Strong enterprise customer focus at a global level with exceptional executive-level communication and influence skills.
  • •A ship-it mindset with strong problem-solving, resourcefulness, and a get-things-done demeanor.
Experience:Enterprise softwareAI
Skills:LeadershipEngineering excellenceMentoringExecutive communicationProblem-solving
Certifications:Advanced AdminService CloudData CloudSales CloudAgentforce Specialist
Tech Stack:AgentforceCursorClaudeVibesSalesforce platformLLMsData pipelinesAgentic orchestrationAPI integrationData CloudMulti-agent systemsSnowflakeDatabricksBigQuery

Company Brief

Salesforce
Provides a leading cloud-based customer relationship management (CRM) platform with sales, service, marketing, analytics, and integration tools that empower businesses to manage customer relationships and digital transformation at scale.
Industry: SaaS
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 1999
Glassdoor
Glassdoor: 4.1
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