Client Project Manager

NTT
Singapore
Workplace: HybridFull timeFunction: Program & Project Management (PMO)Education: bachelorsSkills: ["Stakeholder management","Client relationship management","Communication","Problem-solving","Influencing"]

Lead and direct concurrent standard or complex client projects from initial concept through final implementation, including handover to operations. Serve as the single point of contact for client stakeholders, manage escalations, and ensure delivery against scope, budget, timeline, quality, and client satisfaction. Drive change management, control scope, maintain clear stakeholder communications, and support pre-sales through scoping, costing, and proposals.

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FursaFursa
NTT
NTT
2 weeks ago

Client Project Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 22 hours agoStatus: Live

Job Summary

Lead and direct concurrent standard or complex client projects from initial concept through final implementation, including handover to operations. Serve as the single point of contact for client stakeholders, manage escalations, and ensure delivery against scope, budget, timeline, quality, and client satisfaction. Drive change management, control scope, maintain clear stakeholder communications, and support pre-sales through scoping, costing, and proposals.
Location: Singapore
Workplace: Hybrid
Employment Type: Full time
Job Function: Program & Project Management (PMO)
Seniority: Mid level

Key Responsibilities

  • •Lead and direct concurrent standard or complex client projects.
  • •Interface with project stakeholders to move projects from concept through final implementation and handover to operations.
  • •Ensure client satisfaction by managing escalations and acting as the single point of contact for the client.
  • •Manage project delivery including scope control, change management, and ensuring delivery on time within baselined budget and quality criteria.
  • •Manage risks and issues, maintain clear communications, and provide pre-sales support (scoping, costing, proposals) as needed.

Key Requirements

  • •Seasoned project management skills, including planning, organizing, and executing projects from initiation to completion.
  • •Ability to establish strong relationships with internal stakeholders and external clients.
  • •Ability to manage customer satisfaction, commitment, and expectations, including appropriate escalation handling.
  • •Good written and verbal communication skills.
  • •Bachelor’s degree in business and/or project management (or equivalent), with relevant project management certifications; PMP preferred and ITIL beneficial.
Experience:Multinational professional services
Education:Bachelor's in business and / or project management or related field
Skills:Stakeholder managementClient relationship managementCommunicationProblem-solvingInfluencing
Certifications:PMPITIL

Company Brief

NTT
Dimension Data, operating under NTT Ltd, provides managed IT services, cloud and data center solutions, networking, cybersecurity, and digital transformation services to enterprise customers worldwide.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Valuation: Public Company (Market Cap in USD)
Headquarters: London, United Kingdom
Founded: 1983
WebsiteLinkedIn