Senior Data and AI Specialist

Twilio
Ontario, British Columbia, Alberta
Workplace: RemoteFull timeCAD 99,760 - 124,700 annuallyFunction: Data Science & Machine LearningExperience: 5+ yearsSkills: ["Written communication","Verbal communication","Problem decomposition","Self-starter ownership","Data governance orientation"]

Own data and agentic AI workflows to improve product quality, reduce fraud and billing errors, and optimize gross margins across a global telecommunications network. Build root-cause-analysis tools, dashboards, and scalable BI solutions using SQL and modern analytics. Architect, test, and deploy LLMs and automated Python workflows, partnering with Carrier Relations, Engineering, Product, Supply Operations, and Finance to deliver data products and governance.

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FursaFursa
Twilio
Twilio
1 day ago

Senior Data and AI Specialist

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Source: Company careers pageValidated by: Fursa AI
Last checked: 10 minutes agoStatus: Live

Job Summary

Own data and agentic AI workflows to improve product quality, reduce fraud and billing errors, and optimize gross margins across a global telecommunications network. Build root-cause-analysis tools, dashboards, and scalable BI solutions using SQL and modern analytics. Architect, test, and deploy LLMs and automated Python workflows, partnering with Carrier Relations, Engineering, Product, Supply Operations, and Finance to deliver data products and governance.
Location: Ontario, British Columbia, Alberta
Workplace: Remote
Employment Type: Full time
Job Function: Data Science & Machine Learning
Seniority: Mid level

Key Responsibilities

  • •Architect, test, and deploy LLMs and agents to automate unstructured, multi-step data investigations.
  • •Architect, test, and deploy automated workflows using Python to transform repetitive manual processes into scalable impact.
  • •Run SQL queries and multi-step analyses across telecommunications datasets to optimize gross margins, reduce fraud, and improve network quality.
  • •Design dashboards and repeatable BI solutions using Tableau, Looker, or Python to deliver actionable insights and define KPIs.
  • •Collaborate across Carrier Relations, Enterprise Technology, Product, Supply Operations, and Finance to deliver data products, governance, documentation, and on-time execution.
Travel: Low travel

Pay and Benefits

Salary: CAD 99,760 - 124,700 annually
Perks:Health InsuranceRetirement SavingsParental LeaveWellness Stipend

Key Requirements

  • •5+ years of professional experience developing technical data and automation solutions.
  • •Extensive experience with SQL and relational database schemas.
  • •Extensive experience with Google Sheets (or Excel), Tableau, and/or Looker.
  • •Experience using Python, APIs, or workflow platforms (e.g., Airtable, Coefficient, Zapier/n8n) to build automated data workflows and pipelines.
  • •Experience building agents and training LLM models for complex, multi-step, unstructured problems.
Experience:5+ yearsTelecomMessagingVoice networksSaaS
Skills:Written communicationVerbal communicationProblem decompositionSelf-starter ownershipData governance orientation
Languages:English
Tech Stack:SQLGoogle SheetsExcelTableauLookerPythonAPIsAirtableCoefficientZapierN8nClaude CodeClaude CoworkOpenAIGeminiLLMs

Company Brief

Twilio
Provides cloud communications platforms and APIs enabling developers to add voice, messaging, video, and authentication features to applications. Serves enterprises and developers with programmable communications, engagement, and customer interaction tools.
Industry: API Platforms
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 2008
Glassdoor
Glassdoor: 4.0
WebsiteLinkedIn