Customer Experience Banker Non NMLS - Hattiesburg, MS (University)

Huntington Bancshares
United States
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 1+ yearsEducation: high_schoolSkills: ["Customer service","Sales","Relationship management","Communication","Presentation","Problem-solving"]

Serve as a financial concierge for walk-in customers, providing exemplary service while accurately processing transactions and balancing daily. Proactively identify customers’ consumer and business goals, educate them on deposit products, and recommend appropriate banking services. Drive retention and growth through disciplined follow-up, outbound calling, and referral sourcing, while referring customers to other bank areas. Ensure full compliance with operational, security, risk, and regulatory policies.

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Huntington Bancshares
Huntington Bancshares
3 days ago

Customer Experience Banker Non NMLS - Hattiesburg, MS (University)

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Last checked: 8 hours agoStatus: Live

Job Summary

Serve as a financial concierge for walk-in customers, providing exemplary service while accurately processing transactions and balancing daily. Proactively identify customers’ consumer and business goals, educate them on deposit products, and recommend appropriate banking services. Drive retention and growth through disciplined follow-up, outbound calling, and referral sourcing, while referring customers to other bank areas. Ensure full compliance with operational, security, risk, and regulatory policies.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management

Key Responsibilities

  • •Provide excellent customer service and resolve customer issues effectively.
  • •Educate customers on consumer deposit products and support informed decisions.
  • •Proactively grow customer relationships through a disciplined sales process, follow-up, outbound calling, and referral sourcing.
  • •Educate and refer customers to other areas of the bank to deepen relationships and partnerships.
  • •Adhere to operational, security, risk, and regulatory policies and procedures.

Key Requirements

  • •High School Diploma or GED with at least 1 year of customer service or military service in an administration/civil affairs or similar role, or a Bachelor's Degree.
  • •1+ year in customer service in banking, financial services, or goal-driven retail sales.
  • •Ability to handle cash.
  • •Comfort with technology such as mobile services and online banking services.
Experience:1+ yearsBankingFinancial servicesRetail sales
Education:High School
Skills:Customer serviceSalesRelationship managementCommunicationPresentationProblem-solving
Tech Stack:Mobile servicesOnline banking services

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Huntington Bancshares
Regional bank holding company providing commercial and consumer banking, payments, wealth management, and lending services across the Midwestern and select other U.S. markets. It serves individuals, small businesses, and corporate clients through branches and digital channels.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Columbus, United States
Founded: 1866
WebsiteLinkedIn