MDP R&D Customer Engineer

Applied Materials
South Korea
Workplace: OnsiteFull timeFunction: Research & Scientific (R&D)Experience: 1-2 yearsEducation: associatesSkills: ["Communication"]

Serve as the direct liaison with customers by installing, maintaining, and upgrading semiconductor and display equipment. Troubleshoot using digital analytics and basic diagnostic techniques (with guidance from senior customer engineers), and perform preventative and corrective maintenance across electrical, vacuum, mechanical, plasma, hydraulic, and gas systems. Coordinate and communicate with customers to ensure smooth operations and exceptional service.

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Applied Materials
Applied Materials
1 month ago

MDP R&D Customer Engineer

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Job Summary

Serve as the direct liaison with customers by installing, maintaining, and upgrading semiconductor and display equipment. Troubleshoot using digital analytics and basic diagnostic techniques (with guidance from senior customer engineers), and perform preventative and corrective maintenance across electrical, vacuum, mechanical, plasma, hydraulic, and gas systems. Coordinate and communicate with customers to ensure smooth operations and exceptional service.
Location: South Korea
Workplace: Onsite
Employment Type: Full time
Job Function: Research & Scientific (R&D)
Seniority: Entry level

Key Responsibilities

  • •Collaborate with Senior Field Service Engineers [Customer Engineers] to install, maintain, and upgrade customer equipment.
  • •Use digital analytics for troubleshooting and apply basic diagnostic techniques to assess and address equipment technical issues.
  • •Perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems (training provided).
  • •Coordinate and communicate directly with customers to ensure smooth operations and exceptional service.
  • •Fulfill additional duties as assigned.

Key Requirements

  • •Completion of an Associate degree, military technical training, field service experience, or a trade certification.
  • •1–2 years of work experience in customer/field service support or a related technical field.
  • •Ability to read and interpret electrical and mechanical schematics.
  • •Ability to diagnose and resolve basic technical challenges.
  • •Basic mechanical aptitude with pneumatics, hydraulics, electronics, vacuum, or thermodynamics, plus familiarity with hand tools.
Experience:1-2 yearsCustomer serviceField serviceSemiconductor manufacturingMaintenance
Education:Associate's
Skills:Communication
Licenses:Driver’s license
Tech Stack:Digital analyticsMicrosoft ExcelMicrosoft WordMicrosoft PowerPoint

Company Brief

Applied Materials
Provides semiconductor manufacturing equipment, services, and software used to build advanced chips and display technologies. Its tools support materials engineering, deposition, etching, inspection, and process control for major electronics manufacturers worldwide.
Industry: Industrial Machinery
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Santa Clara, United States
Founded: 1967
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