Truist Financial

1 month ago

Universal Banker Part Time 20 hrs Dolly Parton Saturday Required

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Last checked: 2 hours agoStatus: Live

Job Summary

Provide timely, accurate processing of client transactions while delivering a high-quality customer experience in a retail banking environment. Educate clients on digital self-service options such as ATMs, Online and Mobile banking. Support outbound calling and Integrated Relationship Management (IRM) activities, help with new account openings and issue resolution, and follow internal controls, operational procedures, and risk management policies.

Location: United States

Workplace: Onsite

Employment Type: Part time

Job Function: Banking, Lending & Credit

Seniority: Entry level

Key Responsibilities

•Provide a distinctive client experience by performing complex and standardized transactions and engaging clients to uncover needs.
•Educate clients on digital, self-service solutions including ATMs, Online and Mobile banking.
•Support the sales process through outbound calls, checking for client offers, and identifying needs or referring to branch specialists.
•Use Integrated Relationship Management (IRM) to deliver Truist expertise and solutions for clients’ unique needs.
•Follow internal controls, operational procedures, and risk management policies, including serving as secondary contact for new account openings and problem resolution.

Travel: Low travel

Pay and Benefits

Perks:Health InsuranceDentalVisionLife InsuranceDisability Insurance401kPaid Leave

Key Requirements

•High school diploma or equivalent.
•Two years of teller or cash handling or client service experience.
•Six months of client relationship building or sales experience.
•Excellent interpersonal and communication skills with a desire to interact with clients and prospects.
•Ability to master PC keyboard/software skills for branch automation and multi-task under time constraints.

Experience:2+ yearsBankingRetail bankingClient service

Education:High School

Skills:CommunicationInterpersonal skillsMulti-taskingCustomer service

Languages:English

Tech Stack:Microsoft OfficeATMsOnline bankingMobile bankingPC keyboard

Company Brief

Truist Financial

Provides consumer and commercial banking, wealth management, insurance, lending, and payments services through a large U.S. financial services platform formed by the merger of BB&T and SunTrust.

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Charlotte, United States

Founded: 2019

Website LinkedIn

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Truist Financial

1 month ago