Customer Experience Banker - Hayneville

Huntington Bancshares
United States
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 1+ yearsEducation: bachelorsSkills: ["Customer service","Sales acumen","Relationship management","Communication","Presentation"]

Serve as a financial concierge for walk-in customers, retaining and growing consumer and business relationships. Deliver exemplary service by resolving issues, accurately processing transactions, and balancing daily. Educate customers on consumer deposit products and use a disciplined sales process—follow-up, outbound calling, and referrals—to identify goals and recommend appropriate banking products. Refer customers to other bank areas and follow operational, security, risk, and regulatory policies.

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Huntington Bancshares
Huntington Bancshares
3 days ago

Customer Experience Banker - Hayneville

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Last checked: 17 hours agoStatus: Live

Job Summary

Serve as a financial concierge for walk-in customers, retaining and growing consumer and business relationships. Deliver exemplary service by resolving issues, accurately processing transactions, and balancing daily. Educate customers on consumer deposit products and use a disciplined sales process—follow-up, outbound calling, and referrals—to identify goals and recommend appropriate banking products. Refer customers to other bank areas and follow operational, security, risk, and regulatory policies.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Entry level

Key Responsibilities

  • •Provide excellent customer service and resolve customer issues.
  • •Process customer transactions accurately and efficiently and balance daily.
  • •Proactively identify opportunities to grow customer relationships using a disciplined sales process, follow-up, outbound calling, and referrals.
  • •Educate and refer customers to other areas of the bank to deepen relationships.
  • •Adhere to operational, security, risk and regulatory policies and procedures.

Key Requirements

  • •High School Diploma or GED and minimum of 1 year customer service or military service in an administration, contracting, civil affairs, or similar role, or a Bachelor's Degree.
  • •Educate customers on consumer deposit products.
  • •Use a disciplined sales process to identify opportunities to grow customer relationships, including new customer follow-up, outbound calling, and referrals.
  • •Adhere to all operational, security, risk and regulatory policies and procedures.
  • •Cash handling skills and comfort with technology such as mobile and online banking services.
Experience:1+ years
Education:Bachelor's
Skills:Customer serviceSales acumenRelationship managementCommunicationPresentation
Tech Stack:Mobile servicesOnline banking services

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Huntington Bancshares
Regional bank holding company providing commercial and consumer banking, payments, wealth management, and lending services across the Midwestern and select other U.S. markets. It serves individuals, small businesses, and corporate clients through branches and digital channels.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Columbus, United States
Founded: 1866
WebsiteLinkedIn