SCITLS Power Platform User Support

General Dynamics
United States
Workplace: OnsiteFull timeUSD 72,877 - 98,599 annuallyFunction: Energy & Utilities OperationsExperience: 1+ yearsSkills: ["Communication","Analytical problem-solving","Collaboration","Troubleshooting","Customer/user support"]

Provide on-site, day-shift user support for USSTRATCOM’s SCITLS Power Platform, supporting Power BI, Power Apps, Power Automate, and SharePoint for NIPRNet, SIPRNet, JWICS, and SAP/SAR environments. Triage and resolve user requests and incidents, help onboard and train users, maintain collaboration and data solutions, and collaborate on architecture upgrades and access requests while holding Top Secret/SCI clearance or ability to obtain it.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
General Dynamics
General Dynamics
18 hours ago

SCITLS Power Platform User Support

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Provide on-site, day-shift user support for USSTRATCOM’s SCITLS Power Platform, supporting Power BI, Power Apps, Power Automate, and SharePoint for NIPRNet, SIPRNet, JWICS, and SAP/SAR environments. Triage and resolve user requests and incidents, help onboard and train users, maintain collaboration and data solutions, and collaborate on architecture upgrades and access requests while holding Top Secret/SCI clearance or ability to obtain it.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Energy & Utilities Operations
Seniority: Entry level

Key Responsibilities

  • •Provide user support to assist system administrators and platform users.
  • •Create and maintain collaboration and data solutions.
  • •Respond to user requests and incidents, determining complexity and priority.
  • •Collaborate on architecture upgrades and consolidations.
  • •Interface with program staff to provide access to program data and assist with external account requests/access issues.
Travel: Low travel

Pay and Benefits

Salary: USD 72,877 - 98,599 annually
Perks:Health InsuranceDentalVision401kPaid LeaveParental Leave

Key Requirements

  • •1+ years of relevant experience supporting users and troubleshooting issues for Microsoft Power Platform and/or SharePoint.
  • •Experience with Microsoft Power BI, Microsoft Power Apps, Microsoft Power Automate, and/or Microsoft SharePoint.
  • •Provide support including troubleshooting, onboarding, and training users.
  • •Ability to collaborate with data engineers, analysts, and business stakeholders.
  • •Maintain or obtain required certifications (ITIL 4/5 within 9 months; CompTIA Security+ within 30 days) and possess Top Secret/SCI clearance eligibility (US citizenship required).
Experience:1+ years
Skills:CommunicationAnalytical problem-solvingCollaborationTroubleshootingCustomer/user support
Certifications:ITIL 4ITIL 5CompTIA Security+
Tech Stack:Microsoft Power AppsMicrosoft Power AutomateMicrosoft Power BIMicrosoft SharePointITILITSMCompTIA Security+

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.
Security Clearance:Top Secret/SCI

Company Brief

General Dynamics
Provides IT, systems engineering, cybersecurity, cloud, and mission support services to U.S. federal civilian and defense agencies, delivering large-scale technology solutions and managed services for national security and government operations.
Industry: Defense Technology
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Tysons / Fairfax, United States
WebsiteLinkedIn