DDP Customer Engineer II

Applied Materials
Japan
Workplace: OnsiteFull timeFunction: Customer Support (Service Desk)Experience: 1-2 yearsEducation: bachelorsSkills: ["Written communication","Verbal communication","Troubleshooting","Diagnostics","Customer communication"]

Install, maintain, and upgrade customer equipment by partnering with senior field service engineers. Use digital analytics and basic diagnostic techniques to troubleshoot and resolve technical issues, performing preventative and corrective maintenance across electrical, vacuum, mechanical, plasma, hydraulic, and gas systems (with training). Coordinate and communicate directly with customers while meeting on-site safety and environmental requirements in Nagasaki.

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Applied Materials
Applied Materials
2 days ago

DDP Customer Engineer II

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Install, maintain, and upgrade customer equipment by partnering with senior field service engineers. Use digital analytics and basic diagnostic techniques to troubleshoot and resolve technical issues, performing preventative and corrective maintenance across electrical, vacuum, mechanical, plasma, hydraulic, and gas systems (with training). Coordinate and communicate directly with customers while meeting on-site safety and environmental requirements in Nagasaki.
Location: Japan
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Entry level

Key Responsibilities

  • •Collaborate with senior field service engineers to install, maintain, and upgrade customer equipment
  • •Use digital analytics for troubleshooting and apply basic diagnostic techniques to address technical issues
  • •Perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems (training provided)
  • •Coordinate and communicate directly with customers
  • •Fulfill additional duties as assigned

Pay and Benefits

Perks:Travel AllowanceEmployee Assistance

Key Requirements

  • •Completion of an Associate degree, military technical training, field service experience, or a trade certification
  • •1–2 years of work experience in customer/field service support or a related technical field
  • •Ability to read and interpret electrical and mechanical schematics
  • •Experience diagnosing and resolving basic technical challenges
  • •Basic mechanical aptitude with pneumatics, hydraulics, electronics, vacuum, or thermodynamics
Experience:1-2 yearsField serviceCustomer supportTechnical troubleshooting
Education:Bachelor's
Skills:Written communicationVerbal communicationTroubleshootingDiagnosticsCustomer communication
Licenses:Valid driver’s license
Tech Stack:Microsoft ExcelMicrosoft WordMicrosoft PowerPointDigital multimeters

Company Brief

Applied Materials
Provides semiconductor manufacturing equipment, services, and software used to build advanced chips and display technologies. Its tools support materials engineering, deposition, etching, inspection, and process control for major electronics manufacturers worldwide.
Industry: Industrial Machinery
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Santa Clara, United States
Founded: 1967
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