Care Coordinator II

Support care management activities to help members receive appropriate services and maintain continuity of care. Perform member outreach by phone or home visits, coordinate care activities with healthcare and community providers, and handle member/provider inquiries related to care plans. May conduct service assessments/screenings, document and maintain member records to state and regulatory standards, and make referrals to Care Manager, community organizations, and Disease Manager. Provide education on available benefits and resources.