Technical Account Manager - Enterprise

Magic Patterns
United States
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 2+ yearsSkills: ["Communication","Problem-solving","Adaptability","Entrepreneurial spirit"]

Technical Account Manager - Enterprise will onboard, implement, and support adoption for enterprise customers, delivering product integration guidance and helping with security questionnaires. You’ll handle large identity implementations (SSO/SAML), collaborate with engineering to improve the product, and create enabling materials to scale customer success in a fast-moving AI-driven SaaS environment.

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FursaFursa
Magic Patterns
Magic Patterns
9 months ago

Technical Account Manager - Enterprise

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Technical Account Manager - Enterprise will onboard, implement, and support adoption for enterprise customers, delivering product integration guidance and helping with security questionnaires. You’ll handle large identity implementations (SSO/SAML), collaborate with engineering to improve the product, and create enabling materials to scale customer success in a fast-moving AI-driven SaaS environment.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

  • •Offer onboarding, implementation, and adoption support for customers
  • •Deliver product integration consultation and post-sale Enterprise guidance to enable seamless technical implementations
  • •Support completion of security questionnaires in a cross functional team
  • •Step in to support large identity implementations requiring ongoing technical guidance, including SSO, SAML, and enterprise authentication systems
  • •Collaborate with engineering to identify technical improvement opportunities and influence the product roadmap based on customer needs; build technical documentation, best practices guides, and enablement materials to scale customer success efforts

Pay and Benefits

Perks:Health InsuranceDentalVisionPaid LeaveEquity

Key Requirements

  • •2+ years experience in B2B SaaS
  • •Prior experience at an early-stage AI company (Seed to Series C preferred)
  • •Strong technical and design fluency—you’ve worked with software teams before, and you can comfortably explain component libraries
  • •Comfortable in ambiguity—you know how to build structure in a fast-moving, zero-to-one environment
  • •Entrepreneurial spirit and first principles thinking
Experience:2+ yearsB2B SaaSAI
Skills:CommunicationProblem-solvingAdaptabilityEntrepreneurial spirit
Tech Stack:SSOSAML

Eligibility

Visa:US citizen/visa only

Company Brief

Magic Patterns
Provides a library of no-code business and growth templates, tools, and AI-powered generators to help builders validate ideas, create landing pages, craft copy, and accelerate product and growth experiments.
Industry: Developer Tools
Company Size: Small (11 to 50 employees)
Growth: Early Stage Startup
Funding: Bootstrapped
Website