Sr CX Training Professional

Honeywell
Houston
Workplace: HybridFull timeUSD 88,317+ annuallyFunction: Education & TrainingExperience: 5+ yearsEducation: bachelorsSkills: ["Subject-matter expertise","Training delivery","Course design","Customer interaction","Mentoring"]

Prepare and deliver compliant CX training programs by updating training hardware and software to the latest course releases. Serve as a subject matter expert across 3+ expertise areas and train as a certified instructor, designing tailored courses from standard materials. Collect feedback, recommend course improvements, and support virtual and remote training delivery technologies. Lead logistics coordination, create proposals for large programs, and mentor other instructors on both technical and teaching skills.

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Honeywell
Honeywell
2 months ago

Sr CX Training Professional

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Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live

Job Summary

Prepare and deliver compliant CX training programs by updating training hardware and software to the latest course releases. Serve as a subject matter expert across 3+ expertise areas and train as a certified instructor, designing tailored courses from standard materials. Collect feedback, recommend course improvements, and support virtual and remote training delivery technologies. Lead logistics coordination, create proposals for large programs, and mentor other instructors on both technical and teaching skills.
Location: Houston
Workplace: Hybrid
Employment Type: Full time
Job Function: Education & Training
Seniority: Sr. Manager level

Key Responsibilities

  • •Update training equipment, hardware, and software in line with the latest course releases.
  • •Maintain subject matter expertise across 3+ areas and deliver training as a certified instructor.
  • •Design and deliver tailored courses based on customer requirements by assembling materials from standard courses.
  • •Collect student feedback after training delivery and suggest improvements to the Honeywell Academy organization.
  • •Support training logistics, handle training requests with proposals for large programs, and mentor other instructors to improve technical and teaching skills.
Travel: Medium travel

Pay and Benefits

Salary: USD 88,317 annually
Perks:Health InsuranceDentalVisionLife Insurance401kFlexible SpendingParental LeavePaid LeaveDisability

Key Requirements

  • •Bachelor’s degree (or foreign equivalent) in Electromechanical, Electronic, Mechanical Engineering, or related field, plus five years of progressive post-baccalaureate experience in the job or related occupation.
  • •5+ years implementing, maintaining, or troubleshooting MS SQL Server.
  • •5+ years implementing, maintaining, or troubleshooting MS Windows Server.
  • •5+ years implementing, maintaining, or troubleshooting networking (e.g., Cisco, Aruba) and process control systems, including backup and restore administration.
  • •3+ years implementing, maintaining, or troubleshooting IT domains and workgroups, virtualization technologies, and HMI (including vbscript or jscript knowledge).
Experience:5+ years
Education:Bachelor's in Electromechanical Engineering, Electronic Engineering, Mechanical Engineering, or a related field
Skills:Subject-matter expertiseTraining deliveryCourse designCustomer interactionMentoring
Tech Stack:MS SQL ServerSQL ServerMS Windows ServerWindows ServerCiscoArubaNetworkingProcess Control SystemsProcess Control SystemHuman Machine InterfacesHMIVbscriptVBScriptJscriptJScriptVirtualization

Company Brief

Honeywell
Global diversified technology and manufacturing company providing aerospace systems, building technologies, performance materials, and safety & productivity solutions for industrial, commercial, and consumer markets.
Industry: Conglomerates & Holding Companies
Company Size: Enterprise (1,001+ employees)
Revenue: USD 25B to 50B
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Charlotte, United States
Founded: 1906
Glassdoor
Glassdoor: 3.8
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