Workforce & Project Manager

Capco
Brussels
Workplace: HybridFull timeFunction: Program & Project Management (PMO)Skills: ["Analytical skills","Communication","Pragmatic mindset","Stakeholder management","Data-driven decision making"]

Develop and optimize workforce plans and staffing scenarios using operational data, performance trends, and KPIs. Translate business objectives into capacity, staffing, and scheduling solutions, and continuously improve forecasting and planning accuracy. Contribute to or lead workforce transformation and project delivery efforts, partnering with operational leaders and senior stakeholders to turn recommendations into concrete, embedded organizational change.

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FursaFursa
Capco
Capco
2 days ago

Workforce & Project Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live

Job Summary

Develop and optimize workforce plans and staffing scenarios using operational data, performance trends, and KPIs. Translate business objectives into capacity, staffing, and scheduling solutions, and continuously improve forecasting and planning accuracy. Contribute to or lead workforce transformation and project delivery efforts, partnering with operational leaders and senior stakeholders to turn recommendations into concrete, embedded organizational change.
Location: Brussels
Workplace: Hybrid
Employment Type: Full time
Job Function: Program & Project Management (PMO)
Seniority: Manager level

Key Responsibilities

  • •Develop and optimize workforce plans and staffing scenarios using business requirements, operational data, and performance trends.
  • •Translate business objectives and KPIs into capacity, staffing, and scheduling solutions.
  • •Contribute to or lead workforce planning, operational excellence, and transformation initiatives.
  • •Support design and implementation of new workforce models, processes, and organizational structures.
  • •Communicate analyses and recommendations clearly, identify risks/dependencies, and support delivery of project objectives.

Key Requirements

  • •Strong analytical skills with experience using data, KPIs, and workforce planning.
  • •Experience in workforce management, resource planning, or a similar operational environment.
  • •Affinity with workforce planning tools and complex scheduling; WFM/WFO experience is a plus.
  • •Experience with project delivery, process improvement, or transformation initiatives.
  • •Strong communication skills and a pragmatic mindset to work with operational and senior stakeholders.
Experience:Financial services
Skills:Analytical skillsCommunicationPragmatic mindsetStakeholder managementData-driven decision making
Languages:English
Tech Stack:WFMWFO

Company Brief

Capco
Global management and technology consultancy specializing in financial services. Capco advises banks, insurers, and capital markets firms on digital transformation, risk and compliance, technology implementation, and operational improvement, combining industry expertise with advisory and engineering capabilities.
Industry: Management Consulting
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: London, United Kingdom
Founded: 1998
Glassdoor
Glassdoor: 3.7
WebsiteLinkedIn