Teller

KeyCorp
United States
Workplace: OnsiteFull timeUSD 18 - 23.08 hourlyFunction: Customer Support (Service Desk)Education: high_schoolSkills: ["Strong sales and service skills","Sound judgment","Time management","Integrity","Collaboration"]

Provide in-person client service in a branch, welcoming customers and accurately handling account transactions and servicing needs. You’ll listen to uncover clients’ financial needs, resolve servicing issues (escalating when needed), and transition customers to a banker for deeper financial wellness conversations. The role requires compliance with banking, audit, and security procedures, maintaining product knowledge, participating in daily branch huddles, and supporting Saturday coverage as directed.

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FursaFursa
KeyCorp
KeyCorp
1 day ago

Teller

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live

Job Summary

Provide in-person client service in a branch, welcoming customers and accurately handling account transactions and servicing needs. You’ll listen to uncover clients’ financial needs, resolve servicing issues (escalating when needed), and transition customers to a banker for deeper financial wellness conversations. The role requires compliance with banking, audit, and security procedures, maintaining product knowledge, participating in daily branch huddles, and supporting Saturday coverage as directed.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Entry level

Key Responsibilities

  • •Efficiently and accurately perform teller functions in an in-person branch setting.
  • •Provide excellent client service by welcoming clients and assisting with account transactions and servicing needs.
  • •Identify and resolve client servicing issues proactively, escalating as needed.
  • •Listen for financial wellness opportunities and transition clients to a banker for deeper conversations.
  • •Follow compliance, audit, and security procedures, including balancing the cash drawer within guidelines.

Pay and Benefits

Salary: USD 18 - 23.08 hourly

Key Requirements

  • •High School Diploma, GED, or equivalent business experience.
  • •Experience in a client service role.
  • •Experience handling cash.
  • •General understanding of PC with Windows-based applications and a calculator.
  • •Notary License (preferred).
Education:High School
Skills:Strong sales and service skillsSound judgmentTime managementIntegrityCollaboration
Licenses:Notary License
Certifications:Notary License
Tech Stack:WindowsPCCalculator

Company Brief

KeyCorp
KeyCorp operates KeyBank, providing retail and commercial banking, lending, wealth management, and investment services to individuals, businesses, and institutions across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cleveland, United States
Founded: 1849
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn