Fraud Analyst

Gomotive
Pakistan
Workplace: RemoteFull timeFunction: Legal, Risk & ComplianceExperience: 2+ yearsSkills: ["Customer service","Risk mitigation","Investigation","Written communication","Independent work"]

Support Motive’s Risk team by detecting and mitigating fraud on cardholder accounts. Investigate and resolve fraud-related inquiries, manage case inventory within SLA, and perform daily reviews and risk assessments. Collaborate with partners across fraud cases to share best practices and identify fraud vulnerabilities, methods, and trends. Help test and analyze detection strategies, models, and systems to prevent, investigate, and reduce fraud impact.

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FursaFursa
Gomotive
Gomotive
3 days ago

Fraud Analyst

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live

Job Summary

Support Motive’s Risk team by detecting and mitigating fraud on cardholder accounts. Investigate and resolve fraud-related inquiries, manage case inventory within SLA, and perform daily reviews and risk assessments. Collaborate with partners across fraud cases to share best practices and identify fraud vulnerabilities, methods, and trends. Help test and analyze detection strategies, models, and systems to prevent, investigate, and reduce fraud impact.
Location: Pakistan
Workplace: Remote
Employment Type: Full time
Job Function: Legal, Risk & Compliance
Seniority: Mid level

Key Responsibilities

  • •Resolve complex cardholder inquiries related to fraud concerns.
  • •Manage fraud case inventory and handle incoming calls and emails within SLA.
  • •Perform daily review and analysis of suspected fraud activity and complete risk assessments.
  • •Maintain awareness of fraud best practices and provide recommendations to improve fraud detection and mitigation.
  • •Test, implement, and analyze strategies, models, and systems to detect, prevent, investigate, and mitigate fraud.

Key Requirements

  • •2+ years of related experience in card fraud, investigations, AML, operational risk, or equivalent experience, with a strong customer service background.
  • •2+ years monitoring and performing verification checks for possible fraudulent activity on accounts.
  • •In-depth knowledge of the end-to-end fraud cycle with experience as a fraud investigator.
  • •Knowledge of investigative procedures using fraud detection software and tools.
  • •Strong written and presentation skills; able to work independently in a fast-paced production environment.
Experience:2+ yearsFraud investigationsAMLOperational riskCard fraud
Skills:Customer serviceRisk mitigationInvestigationWritten communicationIndependent work

Company Brief

Gomotive
Provides a cloud-based fleet safety and compliance platform with digital driver logs, vehicle inspection checklists, workflows, and reporting tools to help transportation and delivery fleets improve safety and meet regulatory requirements.
Industry: Supply Chain Technology
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