Global Payments

1 month ago

Client Server Software Analyst

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 10 hours agoStatus: Live

Job Summary

Join a Global Payments team delivering ITSM-based support for boarding and servicing applications. You’ll troubleshoot IIS, Windows Server and SQL Server issues, manage L2 technical support, deploy releases, and collaborate across time zones while helping automate incident resolution.

Location: Pune

Workplace: Onsite

Employment Type: Full time

Job Function: Hospitality & Food Service

Key Responsibilities

•Day to day ITSM ticketing, triage, and L2 technical support for Boarding & Servicing application portfolio
•Identifies recurring problems, works with the team to identify the root cause, then plans and executes the necessary steps to eliminate possibility of reoccurrences
•Deployment of application releases, patches, requests, and customizations
•Understand reliability metrics and enhance automation solutions for auto-healing and incident resolution
•Effectively coordinate with other IT functions and with peers across locations working across different time zones

Key Requirements

•Overall experience of 1-2 years.
•Practical experience of Windows Server, SQL Server, IIS and networking.
•Very in-depth knowledge to troubleshoot the IIS related issues.
•Ability to debug and analyze Windows, web server and application logs.
•Proficient knowledge on one or more scripting languages.

Experience:1-2 yearsPaymentsFintechSaaS

Education:Bachelor's

Skills:Problem-solvingInvestigativeAdaptability

Tech Stack:Windows ServerSQL ServerIISNetworkingScripting languagesGCPWeb technologiesITSMITIL

Company Brief

Global Payments

Global Payments provides payment technology and software solutions for merchants, issuers, and partners worldwide, enabling electronic payments, omni-channel commerce, and value-added services across industries.

Industry: Payments

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Atlanta, United States

Founded: 2001

Website LinkedIn

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Global Payments

1 month ago

Client Server Software Analyst

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 10 hours agoStatus: Live

Job Summary

Location: Pune

Workplace: Onsite

Employment Type: Full time

Job Function: Hospitality & Food Service

Key Responsibilities

•Day to day ITSM ticketing, triage, and L2 technical support for Boarding & Servicing application portfolio
•Identifies recurring problems, works with the team to identify the root cause, then plans and executes the necessary steps to eliminate possibility of reoccurrences
•Deployment of application releases, patches, requests, and customizations
•Understand reliability metrics and enhance automation solutions for auto-healing and incident resolution
•Effectively coordinate with other IT functions and with peers across locations working across different time zones

Key Requirements

•Overall experience of 1-2 years.
•Practical experience of Windows Server, SQL Server, IIS and networking.
•Very in-depth knowledge to troubleshoot the IIS related issues.
•Ability to debug and analyze Windows, web server and application logs.
•Proficient knowledge on one or more scripting languages.

Experience:1-2 yearsPaymentsFintechSaaS

Education:Bachelor's

Skills:Problem-solvingInvestigativeAdaptability

Tech Stack:Windows ServerSQL ServerIISNetworkingScripting languagesGCPWeb technologiesITSMITIL

Company Brief

Global Payments

Industry: Payments

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Atlanta, United States

Founded: 2001

Website LinkedIn