Business Support Officer, Indonesia

Support customer order fulfilment, customer inquiries, and day-to-day logistics and warehouse operations in Indonesia. Process orders accurately, handle phone/email requests with updates on purchase orders, shipments, returns, and credit requests, and coordinate inbound/outbound deliveries. Maintain records and documentation, liaise with suppliers and logistics partners, and ensure compliance with Indonesia’s Good Distribution Practice (CDAKB) requirements while contributing to continuous improvement.